Oaks Mackay Carlyle Suites | Hotel in Mackay

| 8.2 (355 Reviews) | 1 Bathroom

Mackay Hotel | Oaks Mackay Carlyle Suites

Hotel in Mackay

Hotel in Mackay with an outdoor pool
An outdoor pool, dry cleaning, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe.
Oaks Mackay Carlyle Suites offers 34 air-conditioned accommodations with DVD players and hair dryers. Rooms open to balconies. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Mackay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 2 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out Check-out before 10 am

Payment Policy Crib (infant bed) fee: aud 20.0 per night credit card charges are subject to a surcharge of 1.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for aud 20.0 per night.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Mercy Mar 24, 2025 09:08:18 AM

Summary: Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.

Amy Mar 15, 2025 08:32:53 AM

Summary: Over priced, dirty and outdated. The property felt more like a jail then a hotel. The room smelt and the aircon wasnt working, making for a really uncomfortable stay. The pool also isnt available, this again was falsely advertised online. The hand towels in our bathroom were stained and everything just felt dirty. Highly recommend booking elsewhere. Not an enjoyable experience.

Susan Feb 9, 2025 04:45:47 AM

Summary: Really friendly reception, made process quick and easy

Susanne Jan 7, 2025 01:28:31 PM

Summary: Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.

Dec 25, 2024 01:03:58 PM

Summary: Receptionist Sandra was extra helpful.

KIERAN Dec 1, 2024 12:08:00 PM

Summary: Ok as a last option. Rooms are modern, but tired and worn. Found a few stray pubes in the beds and shower. The lounge furniture, not great.(actually looked like someone died in the single seater at some point) Not what I expected for a 300 per night room. Being from out west, We are frequent motel users in Mackay, we normally stay in cheaper rooms. Thought we would “lash out” this time, what a waste of money! Don’t be fooled by pictures. Probably one of the worst we’ve stayed at in Mackay

MARK Nov 2, 2024 11:12:00 AM

Summary: Great

Dodie Sep 19, 2024 04:10:20 AM

Summary: The overall interior was very unwelcoming - dark and dingey.

Anthony Jul 31, 2024 02:54:40 PM

Summary: Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.

Emma Jul 29, 2024 03:32:52 PM

Summary: Helped me with an early check in

FAQ's

Is this Oaks Mackay Carlyle Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Oaks Mackay Carlyle Suites?

Check-in time for Oaks Mackay Carlyle Suites starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Oaks Mackay Carlyle Suites have a swimming pool?

Yes, this Oaks Mackay Carlyle Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Oaks Mackay Carlyle Suites?

Best-rates for the Oaks Mackay Carlyle Suites starts from $154 per night with includes Air Conditioner, Wellness Facilities, Kitchen, TV, Security/Safety, Child Friendly, Internet, Pool, Wheelchair Accessible, Accessibility, Fireplace/Heating, Laundry, Balcony/Terrace, Bedding/Linens, Guest Services, Entertainment with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Oaks Mackay Carlyle Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Oaks Mackay Carlyle Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Oaks Mackay Carlyle Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Oaks Mackay Carlyle Suites?

Based on the information reported by the owner or manager, the Oaks Mackay Carlyle Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Oaks Mackay Carlyle Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Oaks Mackay Carlyle Suites are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $154