Neptune Resort | Hotel in Broadbeach

| 8.8 (682 Reviews) | 1 Bathroom

Hotel in Broadbeach

Along with an outdoor pool, this smoke-free hotel has a fitness center and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a hot tub, and an outdoor tennis court are onsite.
Weekly housekeeping is available.
Neptune Resort offers 35 accommodations with washers/dryers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers.

This Gold Coast hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 2 pm; check-in end time: anytime minimum check-in age: 18

Check-out Check-out before 10 am

Payment Policy Crib (infant bed) fee: aud 10.0 per day rollaway bed fee: aud 35.0 per day credit card charges are subject to a surcharge of 2.53 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for aud 35.0 per day. cribs (infant beds) are available for aud 10.0 per day.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned wifi is provided up to 500 mb per guestroom, per stay.

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Reviews

Sarah Dec 31, 2025 03:46:56 PM

Summary: Well equipped kitchen, resort in a good location for Tram and Pacific Fair. Good customer service.

Ken Nov 17, 2025 11:27:56 AM

Summary: Helpful friendly staff. Room was clean and welcoming

Derek Nov 14, 2025 10:19:28 AM

Summary: Great

Alison Nov 11, 2025 03:45:53 AM

Summary: Yes

Judith Nov 5, 2025 05:17:18 PM

Summary: Staff were excellent, room had everything I needed. Shopping close by, beach close by, easy walking even to connect with tours. Tram was across the street to get anywhere along the coast there, even to Brisbane. I was told fares are only .50cents, including all the way to Brisbane, did not comfirm it, but information was given to me by a reliable source.

Stuart Nov 5, 2025 12:32:37 PM

Summary: Room was very clean and staff were very polite and helpful. Great value and service!

Carol Nov 2, 2025 06:33:14 AM

Summary: Clean, comfortable, location, friendly staff.

Michelle Oct 26, 2025 09:10:27 AM

Summary: The rooms were fine but need some updates as the room we were in had very scratched table, bathroom needs updating especially as the toilet is in the bathroom. Not good for multiple people. The stove top had a patch up job.

Owen Oct 23, 2025 04:53:24 AM

Summary: All good went there to relax and take it easy

Alison Oct 22, 2025 02:26:52 AM

Summary: Staff are friendly and happy to help.

FAQ's

Is this Neptune Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Neptune Resort?

Check-in time for Neptune Resort starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Neptune Resort have a swimming pool?

Yes, this Neptune Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Neptune Resort?

Best-rates for the Neptune Resort starts from $178 per night with includes Internet, Kitchen, Air Conditioner, TV, View, Ocean View, Balcony/Terrace, Spa, Wheelchair Accessible, Security/Safety, Sports/Activities, Bedding/Linens, Guest Services, Entertainment, Hot Tub, Laundry, Accessibility, Wellness Facilities, Restaurant, Barbecue/Outdoor Cooking, Parking, Pool, Child Friendly with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Neptune Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Neptune Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Neptune Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Neptune Resort?

Based on the information reported by the owner or manager, the Neptune Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Neptune Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Neptune Resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $178