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Na Balam Hotel | Hotel in Isla Mujeres

| 8.2 (833 Reviews) |  1 Bathroom  Wedding Venue
Centro - Supmza 001 Hotel | Na Balam Hotel

What Makes Na Balam Hotel Perfect for Weddings

Na Balam Hotel provides an exceptional venue for couples looking to celebrate their wedding in a beautiful beachside setting. With its convenient location near North Beach, this hotel ensures that your wedding stay is memorable and meaningful.

  • Charming Accommodations: Each of the 21 rooms is uniquely furnished and decorated, providing a cozy atmosphere perfect for pre-wedding relaxation and post-ceremony unwinding.
  • Beachfront Access: Enjoy stunning views and easy access to North Beach, offering a romantic backdrop for unforgettable wedding photos and sunset gatherings.
  • Essential Amenities: Benefit from complimentary wireless internet, daily housekeeping, and convenient airport transportation, ensuring a hassle-free experience for you and your guests.
  • Outdoor Pool: The hotel's outdoor swimming pool offers a refreshing escape for you and your family, making it a great spot to celebrate with loved ones after the big day.
  • Family Friendly: While children under 16 require adult supervision at the pool, the welcoming atmosphere at Na Balam Hotel makes it an ideal setting for weddings that include family and friends of all ages.

style

Hotel

Guest Capacity

2 Guests

Services

Toiletries, TV, Restaurant

 
Calle Zazil-ha No. 118, Isla Mujeres, 77400, Mexico

Na Balam Hotel: An Enchanting Wedding Accommodation in Isla Mujeres

Welcome to Na Balam Hotel, your idyllic destination for a romantic wedding getaway in beautiful Isla Mujeres. Nestled near the stunning North Beach, this charming hotel offers an intimate atmosphere that is perfect for couples looking to celebrate their love. With its unique accommodations and picturesque surroundings, Na Balam provides both a serene retreat and a beautiful backdrop for your special day.

At Na Balam Hotel, you'll find 21 individually decorated rooms, each designed to create a cozy and inviting environment for you and your guests. Enjoy complimentary amenities such as bottled water, Wi-Fi, and satellite television, allowing you to unwind before or after the festivities. The hotel features an outdoor pool where you can relax and soak up the sun. Plus, essential services like airport transportation make planning your wedding stress-free and convenient.

Located just steps away from pristine beaches and vibrant local attractions, Na Balam Hotel puts you right in the heart of Isla Mujeres. Explore nearby shops, restaurants, and engaging activities that will enhance your wedding experience. After exchanging vows, take a romantic stroll along the beach or indulge in a delicious meal at one of the local eateries. With a perfect blend of tranquility and excitement, Na Balam is a memorable setting for your wedding celebration.

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Amenities

  • Outdoor pool
  • Ocean view
  • Restaurant
  • Child-friendly
  • Dance floor
  • Wedding planning services
  • Onsite catering
  • Beach access
  • Private reception area
  • Event coordination
  • Decorating services
  • Complimentary bridal suite
  • Flexible seating arrangements
  • Transportation services
  • Photography options

Restrictions

  • Children under 16 pool rules
  • Check-in time: 3 pm
  • Check-out time: before noon
  • Early check-in fees apply
  • Late check-out fees apply
  • No rollaway beds available
  • Maximum of 2 children free
  • Government ID required at check-in
  • No pets allowed
  • Special requests incur charges

Policies

Check-in Check-in start time: 3 pm; check-in end time: 11 pm contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Payment Policy Airport shuttle fee: usd 120 per vehicle (roundtrip) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

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Reviews

Gary Jul 16, 2025 09:51:58 PM
Summary: The property is basic. Some rooms are dark and uninviting, others are nice. The hotel photographs look misleadingly great. Read the reviews and note the numerical rating. The shower water pressure was weak and the hot water temperature was room temperature - the two ladies in our group were very uncomfortable with this. Nice to have privileges at the private beach across the street and also at the ridiculously expensive sister hotel there (Jaguar at $550 a nite for peak low season). I got room seevice and the meat was bad and I threw up till 6am. For this, they gave me an upgraded pillow on the beach lounge chair. Honestly! No refund on the meal, not even a complimentary drink. They are very penny pinching, but all nice enough. The air conditioning was good.
Gary Jul 8, 2025 02:03:39 AM
Summary: Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
Jose Luis Jul 6, 2025 09:17:35 PM
Summary: The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.
Gary Jul 6, 2025 10:50:27 AM
Summary: A bit noisy from people walking by at nite talking and playing music. There is no lobby. Open grounds, small structures with connecting pathways, each has 4 units in them. A block from its own private beach it shares with its much nicer sister hotel across the street.
Charles Jun 13, 2025 07:43:03 AM
Summary: Great location, beach club was super nice. Free breakfast!
Eve Jun 11, 2025 02:46:09 AM
Summary: The quietest, most beautiful hotel. It is basic amenities and no restaurant (you go to the Jaguar for the free breakfast) and they are very protective of the towels but the pool area is breathtaking and the included beach club beds are just what you need.
Brenda Jun 5, 2025 10:40:00 AM
Summary: Hotel has a sister property that guests are allowed to use called La casa del Jaguar. Sebastian who works in this resort was extremely rude to me and my family. He told us we were not allowed to walk through the hotel and had to walk around. He said we each had to have a bracelet on to be allowed through. when our receptionist clearly only gave us one for the whole family. When I came back to the hotel to inquire about this i was indeed told we did the correct thing and didn’t need a bracelet each. Very un pleasant situation. I met with the manager to la casa del Jaguar who assured me we had access to the beach through their hotel and to disregard what he had said. Nonetheless it made for an unpleasant encounter. Hotel claims this is a sister hotel but the whole time you are there you are treated inferior than the guests at this resort. Na Balam hotel staff was very accommodating and understanding. Hotel was always very clean and the rooms were perfect for a family of 5.
Travis May 6, 2025 02:30:46 AM
Summary: The hotels location, its beauty and most importantly the staff! Fredrico the hotel manager was very accommodating. My mom has sight challenges and he was able to get my mom a room closer to the amenities. Very grateful! Lina at concierge was friendly and very helpful too! Sonny at the bar was always prompt with drinks and food at the beach! Thank you guys! I will definitely miss this hoteland its staff! Will definitely be back! Muchas gracias!
Kelly Apr 28, 2025 12:20:59 AM
Summary: One of the ladies at the front desk was not friendly at all. I wouldn't stay there again.
Ivan Apr 15, 2025 11:42:38 PM
Summary: Close to beach

Entertainment and Activities for your Isla Mujeres guests

  • Snorkeling: Experience the vibrant marine life just off the coast of Isla Mujeres, a perfect day activity if you are staying at Na Balam Hotel for your wedding. The crystal-clear waters invite you to explore colorful coral reefs and abundant sea creatures in this tropical paradise.

  • Beach Relaxation: Enjoy the stunning beaches of Isla Mujeres right outside your door at Na Balam Hotel, where soft sands and gentle waves create a serene atmosphere. Spend your days basking in the sun or taking leisurely strolls along the shoreline, making it an idyllic retreat for couples.

  • Cenote Exploration: Venture into the enchanting cenotes near Isla Mujeres, where you can swim in naturally occurring sinkholes filled with refreshing water. This unique experience offers a beautiful escape into nature that perfectly complements your romantic getaway and wedding festivities.

  • Dolphin Encounters: Engage with friendly dolphins at one of the nearby dolphin centers, an unforgettable experience for you and your loved ones while staying at Na Balam Hotel. Interacting with these intelligent creatures creates lasting memories during your wedding celebration on Isla Mujeres.

  • Island Tours: Discover the beauty of Isla Mujeres through guided island tours that showcase its natural wonders and rich culture. From breathtaking viewpoints to local eateries, exploring the island is a delightful way to immerse yourself in the romance of your wedding destination.

  • Sunset Cruises: Savor magical sunsets on a sunset cruise around Isla Mujeres, providing a picturesque backdrop for your special moments. As the sun dips below the horizon, you’ll create timeless memories with your partner, enhancing your wedding stay at Na Balam Hotel.

FAQ's

Is this Na Balam Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Na Balam Hotel?

Check-in time for Na Balam Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Na Balam Hotel have a swimming pool?

Yes, this Na Balam Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Na Balam Hotel?

Best-rates for the Na Balam Hotel starts from $217 per night with includes Transportation/Shuttle, View, Security/Safety, Guest Services, Wellness Facilities, Bar, Air Conditioner, Ocean View, Business Services, Bedding/Linens, Toiletries, TV, Restaurant, Child Friendly, Internet, Pool, Balcony/Terrace, Accessibility with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Na Balam Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Na Balam Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Na Balam Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Na Balam Hotel?

Based on the information reported by the owner or manager, the Na Balam Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Na Balam Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Na Balam Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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