Mercure Nagano Matsushiro Resort & Spa | Hotel in Nagano

| 8.0 (595 Reviews) | 1 Bathroom

Matsushiro Hotel | Mercure Nagano Matsushiro Resort & Spa

Hotel in Matsushiro, Nagano

Hotel with a full-service spa, near Matsushiro Castle
This hotel features a full-service spa, a restaurant, and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with safes and slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: 1 am

Check-out Check-out before 11:00 am

Payment Policy Fee for buffet breakfast: approximately jpy 3025 to 3025 for adults, and jpy 1815 to 2178 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. cribs (infant beds) are not available.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Additional fees may apply to children for items such as extra bedding and meals. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

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Reviews

Naoko Aug 29, 2025 01:37:33 PM

Summary: The room smelled smoky tabaco. Worker brought air cleaner though. Room size was big enough. Breakfasts were too much, buffet style, we couldn’t eat them all.

ignacio Aug 16, 2025 05:48:26 AM

Summary: For 250.00 a night, I would expect breakfast to be included. They did not. Hotel has a very 60's feel to it. The hallways smelled dusty. Staff was pleasant, as all Japanese are.

Megumi Jul 29, 2025 06:55:15 PM

Summary: The breakfast buffet was extravaganza! I never seen that much extent of options and they were top notch! It is a big hotel so they had to limit time so we got busy exploring different items. We did not have dinner there but I wonder what it would have been like. We went out to a local mom and pop bar. The immediate area did not seem to have many options for eating out though. The hot spring bath was nice. We enjoyed going between inside and olhalf-outside baths. We didn't do this but saw used the sauna and cold bath. The view from the room was wonderful, looking at snow-capped mountain ridges. The only con is that we were a family of 5 and had to get separated into two rooms. It would have been nice to stay together in one room with five futons. Maybe they were out of bigger rooms when we booked? The location was good for a car access. It is away from the city center of Nagano so if you travel by train, a taxi ride would be needed. But we were pleasantly surprised by what this Matsushiro area had to offer. After checking out we drove a few minutes to the Matsushiro historic residential area, parked, strolled the old Shinto shrine and Buddhist temples. Then we toured into the enormous cave that Imperial Japan dug near the end of WWII to move the headquarter from Tokyo. They never actually moved, but they preserved the cave as a historic site. big military

Mattie Jun 19, 2025 12:40:20 PM

Summary: Great stay!

LO WEE May 27, 2025 10:48:47 AM

Summary: Generally good except for the drinking water replenishment. While I understand that this is a premium spring water offering, the guest should not be deprived of their rightful allocation. My daughter tried to secure the replenishment for the 3rd night on the parent's behalf but was refused and instead, was given one. Maybe it will be better off to place these allocations in the room rather than having to claim over the counter.

Elvia May 22, 2025 11:08:47 AM

Summary: The building is huge, but is old,furniture is old, bathroom hardly any lights. Couch had a stain. The onsen outside the rocks are chipping away n the rocks in the outside are accumulating calcium. Hotel staff very friendly.

Joyce May 19, 2025 03:59:40 AM

Summary: Shuttle was convenient, need to update the schedule. Upon arrival, I didn’t have the recent timetable when I asked for it prior to arrival. tatami room was spacious (2 of us, but made for 4). Half boarding was good, but the crowds became a bit trying. Skipped some for this reason. If the shop could extend to include more convenience store items, that would be very nice.

Dan May 3, 2025 11:15:34 PM

Summary: Large hotel with lots of tour bus traffic. Large lobby, lounge is only open for one and a half hours. Stayed in a traditional Japanese style room that could sleep 7. Four people was very tight. No complimentary coffee. Extensive breakfast buffet needing reservations and expensive. Floor we were on was in need of renovation. Could have been cleaner.

May 1, 2025 04:31:13 PM

Summary: Hotel it self is ok but the dinner and breakfast buffet ia definitely not worth the money. The bento from nearby supermarket would have been better

Penny Apr 23, 2025 01:53:25 PM

Summary: A long way from Nagano Station. A long way from anything. Did not receive a reply from the hotel when making enquiry with regard to a courtesy bus/car. Lobby was huge; hotel was huge; room was spacious; bed was lumpy; 'capsule' bathroom smelt from poor drainage. Staff were efficient and polite. The courtesy bus on the hour may have been improved with half hourly rather than hourly schedule and start earlier as distances needed to be factored in to excursions.

FAQ's

Is this Matsushiro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Matsushiro hotel have a swimming pool?

No, this Matsushiro hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsushiro hotel?

Best-rates for the Matsushiro hotel starts from $73 per night with includes Laundry, Air Conditioner, Parking, Designated Smoking Area, Spa, Hot Tub, Internet, Kitchen, Business Services, Bedding/Linens, Fireplace/Heating, Restaurant, Guest Services, Breakfast, TV, Wheelchair Accessible, Wellness Facilities, Toiletries, Accessibility, Child Friendly with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Matsushiro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsushiro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsushiro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsushiro hotel?

Based on the information reported by the owner or manager, the Matsushiro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsushiro hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Matsushiro hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $73