Kigali Serena Hotel | Hotel in Kigali

| 8.6 (473 Reviews) | 4 Bathrooms 10 Guests

Hotel in Kigali

Located in Kigali, a 3-minute walk from Belgian Peacekeepers Memorial, Kigali Serena Hotel has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring room service, this property also provides guests with a terrace. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms come with an electric tea pot, while selected rooms also feature a balcony and others also feature city views. All guest rooms feature a desk. Guests at Kigali Serena Hotel can enjoy a buffet or an American breakfast. At the accommodation you'll find a restaurant serving African, American and Indian cuisine. Dairy-free, kosher and vegan options can also be requested. Kigali Serena Hotel offers 5-star accommodations with a sauna, hot tub and spa center. Kigali Centenary Park is 3.4 miles from the hotel, while Niyo Arts Gallery is 3.8 miles from the property. Kigali International Airport is 6.8 miles away.

Kigali Serena Hotel is located in Kigali.

This 117 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 5 star rated property and has over 473 reviews with the average score of 8.6 . Coming to Kigali and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 117 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Kigali. These details are authentic, as they are provided by our partner, booking.com.

This Kigali Serena Hotel in Kigali is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kigali Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Non refundable

Pet Policy Pets are not allowed

Other Policy Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

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Reviews

Mustapha, Nigeria Jun 19, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: U like everything in Kigali Serena Hotel

Negative: None

Summary: A memorable experience

Lara, USA Jun 15, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Lovely 5 star stay in Kigali. Perfect place to unwind. Room was fabulous.

Negative: Nothing

Summary: Relaxing stay with 5 star service

Paul, Switzerland Jun 14, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Good location

Negative: Booked a deluxe room which in the pictures shows a balcony with sun loungers. Initially given a room either no balcony and when I complained I was told deluxe rooms do not have balconies. After 45 minutes of discussions was apparently upgraded to a superior room. This had a tiny balcony with no sun loungers. Decided to relax by the pool but then a spinning class was set up all around the pool with loud speakers. People were told to move from their sun loungers…..

Summary: Good location. Appalling customer care

Anelma, South Africa Jun 12, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Maureen Daka, Uganda Jun 11, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Hilary, United Kingdom May 1, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The staff were amazingly helpful and attentive. The breakfast, rooms, pool and ambience all lovely.

Aileen, USA May 1, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Pool and spa

Negative: Location is not walkable.

Bonface, Kenya Apr 30, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Great location Supportive & kind staff Excellent breakfast

Ntibimenya, Ireland Apr 30, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Great location, excellent staff, loved the pool ,sauna,steam room and the spa. The breakfast and the food were excellent.

Negative: N/A

Summary: Nice hotel located in the business district.Excellent staff and amenities.

Jacques, USA Apr 30, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Very friendly people

FAQ's

Is this Kigali Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kigali Serena Hotel?

Check-in time for Kigali Serena Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kigali Serena Hotel have a swimming pool?

Yes, this Kigali Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kigali Serena Hotel?

Best-rates for the Kigali Serena Hotel starts from $325 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Hot Tub, Internet, Kitchen, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Kigali Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kigali Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kigali Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kigali Serena Hotel?

Based on the information reported by the owner or manager, the Kigali Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kigali Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kigali Serena Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $325