Kai Tulum | Hotel in Tulum

| 7.9 (226 Reviews) | 9 Bathrooms 22 Guests

Hotel in Playa Paraiso, Tulum

Kai Tulum is set in Tulum, 0.7 mi from Tulum Archaeological Site and has a garden and a bar. The property is around 1.1 mi from Bus station Tulum Ruins, 1.8 mi from Parque Nacional Tulum and 2.2 mi from Tulum Bus station. This hotel has free WiFi. Guest rooms at the hotel are fitted with a seating area. Every room is fitted with a private bathroom, while selected rooms have a terrace and others also offer a sea view. All guest rooms at Kai Tulum have air conditioning. Cesiak is 6.2 mi from the accommodations. The nearest airport is Cozumel International Airport, 39 mi from the property.

Kai Tulum is located in Tulum.

This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Balcony/Terrace, Accessibility, and several others. This is a 4 star rated property and has over 226 reviews with the average score of 7.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Kai Tulum in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kai Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Partially refundable

Pet Policy Pets are not allowed

Other Policy Dear guests:, we are located in el jaguar park. entrance to el jaguar park in tulum has restrictions to help preserve the biodiversity and unique ecosystem of the area. these measures help protect the local species, flora and beaches, to enter the jaguar national park, you must pay a bracelet that costs $121.00 mxn per day; otherwise, you will not be allowed access to the park. this price is established by the mexican authorities and is external to the hotel, pet is not allowed, cigaret packs are not allowed, alcoholic beverages are not allowed, thank you for your understanding and support in the conservation of our natural heritage!

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Reviews

Jasmin, USA Mar 18, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Clean, welcoming, friendly , good food

Negative: Ocean had a lot of seaweed

Summary: Beautiful quiet resort

Nikolay, United Kingdom Mar 14, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Incredible location, tasty food, great staff, generally great vibe.

Summary: Relaxing place!

Erika, USA Dec 2, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Very nice room, comfortable, clean. We also liked the access to the beach with its comfy beach chairs. The food in the restaurant was very delicious. We also enjoyed the gardens on the property.

Negative: The service in the restaurant can improve with the waiters. Sometimes it would take a long time for them to come and see if we needed anything, especially when we were sitting on the beach tables/chairs. Also, the responsivness of the receptionist can improve. We did not have hot water in our room for two days. We told the receptionist, he responded, but nothing was done until we had to go and insist with the staff at the restaurant. Also, we changed rooms for the last night and that room was not as nice as the original one. There was some electrical noise all night from the property next door and many mosquitoes in the room. So some rooms are better than others... With a few tweaks, we think that this hotel can improve and be even better. We hope this feedback helps, as we would like to return again on another occasion.

Summary: Lovely place to stay in Tulum

Chinmaya, India Nov 28, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

alexandra, Romania Nov 22, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: We’ve thoroughly enjoyed our one week stay at Kai Tulum. Very helpful, welcoming staff, the on site restaurant is among the best on the beach. Everything is exactly as the pictures show. To be preferred to the “zona hotelera” if you just want to relax on the beach.

Negative: Nothing

Summary: Small poece of paradise

Nóra, Hungary Nov 10, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Our room was nice, comfortable and clean.

Gabi, Colombia Jul 3, 2025 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: The room was comfortable and cleaned everyday. The pool was perfectly located in a little sun trap.

Negative: It was located in a National Park (which we didn’t realise) and you were required to pay a new entry (at a ‘discount price’) every day if you left and returned to the hotel. This felt like a scam baring in mind you’ve already paid a high cost for the hotel nights. The room was cleaned well and towels changed but the attention to details wasn’t always there (like refilling the shower gel and the tissues in the room).

Summary: A pleasant stay, but if you want to stay closer to the buzz of the town, the National Park is too far (to walk) from the

Izabela, Canada Dec 2, 2024 08:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: We liked the beds

Negative: Heavy techno nonstop at the restaurant. No ambiance at the restaurant. Bad coffee delivered at different times each day to the room. Massage beside the restaurant with heavy techno. Fail on hospitality. Scams. We were offered to book a trip at almost double cost of what the actual provider charged us.

Summary: Great facilities lacking ambiance and hospitality. You feel like a customer being milked.

Erin, USA Oct 27, 2024 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Beachside, water in the room, very clean and comfortable, nice staff

Negative: Neighbors fighting the whole time prob getting a divorce

Summary: Great stay!!

Ron, Mexico Sep 18, 2024 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

FAQ's

Is this Kai Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kai Tulum?

Check-in time for Kai Tulum starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kai Tulum have a swimming pool?

Yes, this Kai Tulum has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kai Tulum?

Best-rates for the Kai Tulum starts from $405 per night with includes Designated Smoking Area, Security/Safety, Wellness Facilities, Private Pool, Balcony/Terrace, Accessibility, Transportation/Shuttle, Sports/Activities, Restaurant, Guest Services, Entertainment, Air Conditioner, Parking, View, Ocean View, Oceanfront, Bar, Child Friendly, Laundry, Pool, Spa, Breakfast, Barbecue/Outdoor Cooking, Internet with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Kai Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kai Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kai Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kai Tulum?

Based on the information reported by the owner or manager, the Kai Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kai Tulum?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kai Tulum are as follows: Partially refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $405