JW Marriott Surabaya | Hotel in Surabaya

| 9.2 (451 Reviews) |  1 Bathroom  Wedding Venue
Surabaya Hotel | JW Marriott Surabaya

What Makes JW Marriott Surabaya Perfect for Weddings

If you are planning a wedding stay in Surabaya, look no further than JW Marriott Surabaya. This luxury hotel offers an exquisite backdrop and essential amenities that cater specifically to wedding groups.

  • Spacious Accommodations: With 407 air-conditioned rooms featuring premium bedding and minibars, your guests will enjoy comfort and style during their stay.
  • Elegant Dining Options: Choose from four on-site restaurants that offer diverse culinary experiences, perfect for pre-wedding gatherings or post-ceremony celebrations.
  • Relaxation Facilities: Your guests can unwind at the outdoor pool or indulge in rejuvenating treatments at the health club and spa, providing a serene escape amidst wedding preparations.
  • Convenient Services: Enjoy complimentary Wi-Fi, free self-parking, and a shopping center shuttle, ensuring a hassle-free experience for all your wedding attendees.
  • Romantic Amenities: Luxurious bathrooms with rainfall showerheads, bathrobes, and designer toiletries create an inviting atmosphere for relaxation and pampering before the big day.

style

Hotel

Guest Capacity

2 Guests

Services

Child Friendly, Internet, Kitchen

 
Jalan Embong Malang 85-89, Surabaya, 60261, Indonesia

Experience Unforgettable Weddings at JW Marriott Surabaya

JW Marriott Surabaya is the ideal venue for your dream wedding in East Java. This luxurious hotel seamlessly combines elegance and sophistication, providing a stunning backdrop for your special day. With exceptional amenities, breathtaking event spaces, and dedicated wedding services, you can focus on creating beautiful memories while we take care of the details.

Your guests will enjoy a range of world-class features during their stay. The property boasts four exquisite restaurants offering delectable dining options, an outdoor pool, and a revitalizing health club. Elegant accommodations include air-conditioned rooms equipped with minibars, premium bedding, and modern bathrooms complete with designer toiletries. Enjoy complimentary WiFi and a host of additional services such as in-room massages and nightly turndown service to ensure a comfortable experience for all.

Conveniently located in Kedungdoro, JW Marriott Surabaya puts you close to all that the vibrant city has to offer. Explore nearby attractions or take advantage of our complimentary shuttle service to local shopping centers. With quick access to key destinations in Surabaya, you'll find it easy for your guests to experience the charm of East Java while celebrating your love story in the heart of this bustling metropolis.

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Amenities

  • Outdoor pool
  • Full kitchen
  • Spa facilities
  • Event space
  • Wedding planning services
  • Catering options
  • Dance floor
  • Bridal suite
  • Audio/visual equipment
  • Bar/lounge area
  • Private dining rooms
  • Complimentary WiFi
  • Health club
  • Luxury accommodations
  • Housekeeping services

Restrictions

  • Early check-in fee
  • Late check-out fee
  • Age restriction 17+
  • Children stay free
  • No rollaway beds
  • No cribs available
  • Extra-person charges may apply
  • Government-issued ID required
  • No pets allowed
  • Special requests not guaranteed

Policies

Check-in An early check-in fee will be charged check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability express check-in available minimum check-in age: 17
Check-out A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Payment Policy Fee for full breakfast: approximately idr 328000 for adults and idr 164000 for children airport shuttle fee: idr 600000 per person valet parking fee: idr 100000 per stay early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: idr 605000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 18 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 605000.0 per night. free cribs (infant beds)!
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

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Reviews

Monica Aug 31, 2025 01:56:26 PM
Summary: We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding.
Guanghui Mar 23, 2025 02:48:59 PM
Summary: I enjoyed my 3-day stay at JW Marriott Surabaya, staff was super nice. Kiki at Front Desk made my check in super easy and smooth, and Andyta, Putri, Oliv and Bima at lounge made me feel at home, they remembered all my favorite drink and foods. I appreciate their care and attention.
Mar 21, 2025 05:00:45 PM
Summary: Service is excellent from front desk team, to F&B Pavillion, especially ( Bu Indah / Greeters, Pak Wachid / guest relation, and Bu Atik / Kitchen, and of course the rest of the teams too ). Memorable stay.
Anshul Mar 9, 2025 12:08:12 PM
Summary: One of the best Marriott property I have stayed. Amazing hospitality right from check in to check out including reception staff, housekeeping, restaurant and fitness center.
Robert Feb 22, 2025 05:42:43 PM
Summary: This hotel was recommended to me. I got a good rate and the propery pitures looked good. From the moment i walked in it was obvious this was a quality hotel. Top quality service from start to finish. I was offer an upgrade for $50/night, i decided to take it since i was only staying 2 nights. I'm not sure but i believe my room was better, i used the executive lounge which i really enjoyed. The fitness centre i didn't use but i should've. I can't say enough about the staff. The hotel will even offer a take away breakfast if you asked.
Feb 2, 2025 02:14:02 PM
Summary: The hotel is a bit old, but comfortable. The pool is smaller than I expected and has a lot of bugs. The accommodation itself is recommended. The breakfast was also good.
Lynn Nov 11, 2024 09:59:03 PM
Summary: The JW never disappoints. From the pick up to the drop off we were impressed. The check in was easy and the employees could not have been more helpful. The room was huge. We had a fabulous dinner at Uppercut which is deserving of all its awards. Fabulous all the way around.
Kathy Sep 16, 2024 03:17:10 AM
Summary: We only spent one night and could not explore the area but it looked lively and fun
Dona Sep 10, 2024 06:45:01 PM
Summary: Great service by Sri.
Aug 27, 2024 12:38:15 AM
Summary: I stayed here with my family, including two kids, and our experience was fantastic. The staff thoughtfully provided a tent for the kids as a welcome gesture, which was incredibly sweet. I slept like a baby—the bed and sheets were extremely comfortable, and the room was spotless. The service was outstanding, with special thanks to Dilla, Sri, and Tulus for their exceptional care. Warm regards, Hanna

Entertainment and Activities for your Surabaya guests

  • Exploring Tugu Pahlawan: Just a short distance from JW Marriott Surabaya, the Tugu Pahlawan monument is a significant symbol of Indonesia's history and bravery. Visiting this iconic landmark not only offers a glimpse into the local culture but also provides a picturesque spot for memorable photos during your wedding stay in Surabaya.

  • Shopping at Galaxy Mall: For those seeking retail therapy near JW Marriott Surabaya, Galaxy Mall is an excellent destination featuring a variety of shops, eateries, and entertainment options. You can indulge in some last-minute wedding shopping or simply enjoy browsing through the latest fashion trends.

  • Culinary Delights at Pasar Atom: Experience the vibrant flavors of Indonesia at Pasar Atom, a bustling market located close to JW Marriott Surabaya. This culinary haven allows you to savor authentic local dishes and discover unique souvenirs, adding a flavorful touch to your wedding stay.

  • Relaxing at Kenjeran Beach: Take a break from wedding planning by visiting Kenjeran Beach, located just a short drive from JW Marriott Surabaya. The serene atmosphere and stunning sunset views create a perfect romantic setting for couples looking to unwind before their big day.

  • Adventure at Mount Bromo: If you're up for an adventure, consider a day trip to Mount Bromo, which is not far from Surabaya. Witnessing the breathtaking landscapes and unforgettable sunrise views will surely enhance the romance surrounding your wedding preparations.

  • Cultural Insight at House of Sampoerna: Immerse yourself in Indonesian heritage with a visit to the House of Sampoerna, located conveniently near JW Marriott Surabaya. This museum offers a fascinating insight into the history of clove cigarette making, providing an enriching experience that complements your stay.

FAQ's

Is this JW Marriott Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the JW Marriott Surabaya have a swimming pool?

Yes, this JW Marriott Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Surabaya?

Best-rates for the JW Marriott Surabaya starts from $94 per night with includes Barbecue/Outdoor Cooking, Hot Tub, Air Conditioner, Business Services, Wellness Facilities, Spa, Toiletries, Guest Services, Parking, Pool, TV, Wheelchair Accessible, Accessibility, Security/Safety, Restaurant, Bar, Transportation/Shuttle, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry, Balcony/Terrace, Sports/Activities, Bedding/Linens with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is JW Marriott Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Surabaya?

Based on the information reported by the owner or manager, the JW Marriott Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the JW Marriott Surabaya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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