ibis Mackay | Hotel in South Mackay

| 8.8 (609 Reviews) |  1 Bathroom
South Mackay Hotel | ibis Mackay

Hotel in South Mackay

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Ibis Mackay offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mackay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in
Check-in Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability minimum check-in age: 18
Check-out
Check-out Check-out before 10 am contactless check-out available late check-out fee: aud 60 late check-out subject to availability
Payment Policy
Payment Policy Fee for buffet breakfast: approximately aud 11 to 25 for adults, and aud 11 to 25 for children late check-out fee: aud 60 (subject to availability) credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are not available.
Pet Policy
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

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Reviews

Craig Jul 28, 2026 02:08:53 PM
Summary: Easy access to the airports
Carmen Jul 24, 2026 12:59:15 PM
Summary: We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Jack May 5, 2026 09:23:13 AM
Summary: We stayed here for a night to stop off on the way up coast. It was perfect for what we wanted, just a place to sleep for the night before heading off in the morning. The room was clean and perfect for the night. It had free parking for guests and right next to the airport for those travelling by plane. The staff were really friendly and helpful.
Mahmood Apr 3, 2026 12:39:00 PM
Summary: Needs to have microwave in the rooms also.
Laura Mar 14, 2026 06:48:02 PM
Summary: I have regularly stayed at this motel for many years. The current menu desperately needs a make over. I do not recommend the Moroccan salad - you get a bowl of salad leaves with a few slices of tomatoes and a sprinkling of chickpeas and quinoa. For $25, it’s way overpriced. This version of Moroccan Salad was nothing like I’ve had at this motel in the past. It was based on chickpeas with quinoa, herbs and chopped tomato mixed through it. You also had the option of adding a side dish of grilled chicken to it. I stayed here a couple of weeks later on my return trip home. This time I didn’t bother having my evening meal in the restaurant. I purchased a few Vietnamese rice paper rolls at the Brisbane airport instead, keeping them cool in a little insulated bag.
Brian Mar 12, 2026 02:17:23 PM
Summary: Great convenience to the trade area of Mackay Typically the A/C in a wet area does get a little smelly but apart from that ‘All Good’
Donna Mar 10, 2026 02:14:55 PM
Summary: Air conditioning was loud and rattling and struggled to cool, there was a greasy lubricant type substance on the bedside table, mould and grime in the shower floor.
Sharlene Mar 9, 2026 11:45:56 AM
Summary: Clean and tidy room. As a chef i can definitely recommend the restaurant and food. Great service and ease of check-in.👍
Jonathon Feb 16, 2026 02:02:02 PM
Summary: I think it was all an engineering issue. Entering the hotel, the lobby was un-airconditioned which made checking in a sweaty , uncomfortable affair. Apparently the engineering team switches that off as energy saving. Entering the room, 2 essential light bulbs were broken, the entry hall and the bathroom. Finally, the air-conditioning was so noisy that it was almost impossible to sleep. Dirty filters and small outlets. It was convenient but I would never choose it again.
Brenton Feb 10, 2026 04:28:12 PM
Summary: All fine but i feel shower was too small.

FAQ's

Is this ibis Mackay pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis Mackay have a swimming pool? 

Yes, this ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis Mackay? 

Best-rates for the ibis Mackay starts from $112 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is ibis Mackay a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis Mackay wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis Mackay? 

Based on the information reported by the owner or manager, the ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis Mackay? 

Based on the information reported by the owner or manager, details for the cancellation policy for the ibis Mackay are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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