Hyatt Carmel Highlands | Resort in Carmel

| 8.4 (800 Reviews) |  1 Bathroom
Carmel Highlands Resort | Hyatt Carmel Highlands

Resort in Carmel Highlands, Carmel

Family-friendly resort with a full-service spa and free valet parking
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free resort. Valet parking is free. Additionally, a fitness center, a bar/lounge, and a hot tub are onsite.
Hyatt Carmel Highlands offers 142 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and MP3 docking stations. Pillowtop beds feature premium bedding. 54-inch flat-screen televisions come with cable channels, DVD players, and pay movies. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Carmel resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers.


An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in Check-in start time: 4 pm; check-in end time: 3 am
Check-out Check-out before noon
Payment Policy Fee for cooked-to-order breakfast: approximately usd 20 to 35 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Pouyan Jan 6, 2025 04:22:46 AM
Summary: Main lobby and restaurant area is 4 star. However, the rooms are 3 star I would say.
Kenneth Jan 5, 2025 12:40:16 PM
Summary: The views from the hotel are amazing. The rooms are very dated, faux fireplaces, hole in the wall, bugs in the bathtub, hot water not working.
Brian Jan 4, 2025 05:16:44 AM
Summary: The property was nice. The bellman service/valet staff were the nicest group at this facility. Check in was at 4pm and although ours was ready at that time, there were a lot of people in front of us whose reservation were not. They had no other alternatives but to say “I’m sorry.” It seemed very unprofessional from the start. The room itself was ok. Very outdated for the price we paid. The heater didn’t work so we had to rely on the small fire place heater all week. The shower was a disaster. Your options were scalding hot, or freezing cold so our showers were quick and unenjoyable. The bathroom didn’t have an exhaust fan so my poor wife had to hear me blow it up everyday and it also caused the bathroom mirror to fog up quickly making her have to wait on me to finish showering before she could get ready. The beds were very hard and uncomfortable. The view was nice (if you get an ocean facing view) but if not, you are surrounded by trees and plants. Again, for the price we paid, you’d also think room service would be an option but it was not. We were told we had to go to the restaurant and order our food to go. I also paid $500 for their New Years Eve dinner and party. They didn’t have my reservation on file so I had to show them proof of purchase from an email to gain access to the event. Our reservation was for 7:30 but the service was so slow that we didn’t get done until 10:30! The party itself sucked too. It was designed for retirement age folks and not mid 30s like us.
Jorge Jan 1, 2025 09:53:08 AM
Summary: Here is the thing to know about this property. It is really two hotels on one location. Higher up the hill you have very nice cabin like rooms that more or less are worth the exorbitant per night rates. But closer to the main building, you have rooms that are the quality of a Motel 6, but are charged out at over $500 per night. You pay a premium to be lodging near much nicer rooms and a beautiful view. The food at the restaurant is also relatively poor. For $250 you can feed four people a dinner the quality of which would fit in nicely at a Denny's restaurant. But you do get a pretty awesome view of the pacific ocean.
Yueye Dec 30, 2024 11:24:04 PM
Summary: ..
Dec 29, 2024 01:17:59 PM
Summary: The front desk manager was professional & helpful. Staffs are helpful on setting fire in living room.
Andrea Dec 24, 2024 04:12:15 AM
Summary: The Ocean view is so beautiful and the restaurant is amazing, the only thing is that we carried some heavy luggages and we had to carry them with the stairs, but the property design is cool.
Trung Dec 21, 2024 01:48:37 AM
Summary: External looks nice but inside the room is old and needs to have more cosmetic fix to make it looks nicer. Foods is ok, not great (breakfast). The view from the restaurant is beautiful.
Alec Dec 17, 2024 06:21:26 AM
Summary: We stayed in room 542. The room has a mildew smell, probably due to the damp nature of the positon of the room on the property. However, the management should provide some diffusers in the room to mask the mildew smell if they cannot solve the root cause of the issue. It is like sleeping with a waterlogged piece of driftwood with mushrooms. The room is nice other than that unpleasant feature.
David Dec 16, 2024 05:15:47 AM
Summary: The only reason I stayed on property was for the "world class unobstructed ocean views" I paid extra for that. When I got there, I got a lower level room with view of a tree. I requested another room- to no avail. There was a storm the second day of our stay. When we checked out, I mentioned our room had flooded from the rain. I was thanked for letting them know. I stayed at two different Hyatt hotels in San Francisco- Fishermans Wharf and 5 Embarcardaro. Both were wonderful. Guess I'll stay there in the future.

FAQ's

Is this Hyatt Carmel Highlands pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hyatt Carmel Highlands?

Check-in time for Hyatt Carmel Highlands starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hyatt Carmel Highlands have a swimming pool?

Yes, this Hyatt Carmel Highlands has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hyatt Carmel Highlands?

Best-rates for the Hyatt Carmel Highlands starts from $427 per night with includes Security/Safety, Sports/Activities, Wellness Facilities, Restaurant, Bar, Internet, Parking, Pool, TV, Business Services, Fireplace/Heating, Toiletries, Guest Services, Entertainment, Air Conditioner, Spa, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Hot Tub, Balcony/Terrace, Accessibility, Bedding/Linens, Kitchen, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Hyatt Carmel Highlands a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hyatt Carmel Highlands wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Carmel Highlands has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hyatt Carmel Highlands?

Based on the information reported by the owner or manager, the Hyatt Carmel Highlands indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hyatt Carmel Highlands?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hyatt Carmel Highlands are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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6.0 (1 Review)
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  • Balcony/Terrace
  • Security/Safety
  • Sports/Activities