Hotel Refugio Santa Ines | Hotel in Aquitania

| 9.0 (33 Reviews) |  1 Bathroom
Aquitania Hotel | Hotel Refugio Santa Ines

Hotel in Aquitania

Along with a garden, this hotel has free breakfast and free self parking. WiFi in public areas is free. Other amenities include a banquet hall.
Hotel Refugio Santa Ines offers 32 accommodations with complimentary toiletries. This Aquitania hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Amenities

  • Parking
  • TV
  • Balcony/Terrace
  • Business Services
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet

Policies

Check-in
Check-in Check-in start time: 3:00 pm; check-in end time: 9:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out Check-out before noon
Payment Policy
Payment Policy Rollaway bed fee: cop 50000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are available for cop 50000.0 per day.
Pet Policy
Pet Policy Pets not allowed
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher property registration number 48523

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Reviews

Holly Jan 16, 2026 10:59:02 PM
Summary: Overpriced with poor food options The hotel has nice views, and the lake is great. However, it is extremely overpriced for the value offered. The food options are very limited and low quality. While the staff is polite and clearly doing their best, the hotel appears to be run by only a few people. The same person handled check-in, served dinner, and showed us the room, suggesting the owner is spreading the staff too thin. This negatively affects the overall experience and does not justify the price.
Alejandro Jan 13, 2026 07:13:59 AM
Summary: The location
Alaa Oct 12, 2025 10:11:48 PM
Summary: The area is a bit cold, there is a fireplace which is lovely, however opening a window for oxygen means mosquitoes and flies coming in. The cabin is amazing and right front the lake giving an amazing view. The lake is the highest lake in Colombia and second highest in Latin America. A place worth visiting.
Diego Jan 25, 2025 02:07:24 AM
Summary: Great spot in Tota!

FAQ's

Is this Hotel Refugio Santa Ines pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Refugio Santa Ines have a swimming pool? 

No, this Hotel Refugio Santa Ines does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Refugio Santa Ines? 

Best-rates for the Hotel Refugio Santa Ines starts from $61 per night with includes Parking, TV, Balcony/Terrace, Business Services, Toiletries, Guest Services, Breakfast, Child Friendly, Internet with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Hotel Refugio Santa Ines a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Refugio Santa Ines wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Refugio Santa Ines has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Refugio Santa Ines? 

Based on the information reported by the owner or manager, the Hotel Refugio Santa Ines indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Refugio Santa Ines? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Refugio Santa Ines are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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