Hotel Cristallo Relais Sure Hotel Collection by Best Western | Hotel in Tivoli

| 7.4 (78 Reviews) |  1 Bathroom
Tivoli Hotel | Hotel Cristallo Relais Sure Hotel Collection by Best Western

Hotel in Tivoli

While you're here, you can enjoy all the comforts of home and more, including a seasonal outdoor pool and free WiFi, as well as a flat-screen TV and a bidet. Other amenities include a Select Comfort bed, a hair dryer, towels, and a picnic area.

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Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: 1:30 am contactless check-in available minimum check-in age: 18
Check-out Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: eur 30 late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately eur 7 for adults and eur 7 for children airport shuttle fee: eur 70 per vehicle (roundtrip, maximum occupancy 4) pet fee: eur 10 per pet, per day service animals are exempt from fees late check-out fee: eur 30 (subject to availability) crib (infant bed) fee: eur 10.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 2 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are available for eur 10.0 per day.
Pet Policy Food and water bowls are available pets allowed for an extra charge of eur 10 per pet, per day service animals are welcome, and are exempt from fees
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number it058104a1e402u34v special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

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Reviews

Philip Feb 27, 2025 04:09:48 PM
Summary: First time using this hotel and wouldn’t use it again, the rooms are dirty and not maintained properly! Breakfast options are not great for European citizens! When I complained to the receptionist, I didn’t get a good response, no way to deal with customers! Definitely I will not be using this hotel again!
Stacey Oct 9, 2024 07:45:56 AM
Summary: Great location. Easy parking. Quiet area. Nice to find a place with twin beds to accommodate myself and my two sons. The best thing in the restaurant was the pizza.
Prakash Jul 4, 2024 04:08:03 AM
Summary: My family and me stay for 2 days. Easy to reach train station and airport. Over all good experience just need to mention about breakfast services bit poor πŸ˜•
Mel Oct 30, 2018 07:32:21 AM
Summary: A great hotel if you need a station to venture out and discover parts of Italy surrounding Rome. The hotel itself is clean and comfy. Staff are so polite and lovely. Tivoli is beautiful. One must visit Hadrian’s Villa and Villa d’Este. Amazing.
nick Apr 30, 2018 06:17:40 PM
Summary: staff very good nothing a problem clean rooms restaurant good restaurant staff very good too all in all a good stay transport access good to major roads
Nov 27, 2017 07:43:11 PM
Summary: The hotel room and the front desk staff were excellent.
David Oct 21, 2017 04:22:38 AM
Summary: Modern style hotel in Tivoli easy to find, modern bed & spacious room (for Europe). Reasonable price for high tourist location very close to Hadrians villa. Coffee maker in room, which I like. Only mild criticism is the breakfast was average, no hot food.
Jul 18, 2017 03:37:54 AM
Summary: This is an excellent hotel. The room was lovely, secure free parking, beautiful pool, excellent restaurant which I recommend for dinner. Staff were very welcoming and bent over backwards to make us feel welcome. There was a small confusion over the cost for breakfast: our paperwork from hotels.com said free breakfast, but the hotel's paperwork from hotels.com said a night's stay only with no breakfast. This was more than we expected for a night's stay by the motorway and excellent value for money.
Mar 27, 2017 12:56:42 PM
Summary: modern hotel, very nice staff, wonderful restaurant,
Teresa Aug 30, 2016 09:08:56 PM
Summary: Loved the staff. Very helpful and very focused on Customer service. Front desk and the Restaurant was very accommodating.

FAQ's

Is this Tivoli hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tivoli hotel have a swimming pool?

Yes, this Tivoli hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tivoli hotel?

Best-rates for the Tivoli hotel starts from $119 per night with includes Laundry, Pool, Bar, Wellness Facilities, Restaurant, Toiletries, Breakfast, Child Friendly, Internet, Air Conditioner, Parking, Entertainment, Business Services, Guest Services, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, TV, Wheelchair Accessible with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Tivoli hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tivoli hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tivoli hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tivoli hotel?

Based on the information reported by the owner or manager, the Tivoli hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tivoli hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tivoli hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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