Holiday Express & Suites Portales by IHG | Hotel in Portales

8.6 (344 Reviews) | 1 Bathroom

Portales Hotel | Holiday Express & Suites Portales by IHG

Hotel in Portales

Hotel in Portales with free breakfast and a fitness center
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Express & Suites Portales by IHG offers 65 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner
Parking
Pool
TV
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 1:00 am express check-in available late check-in subject to availability minimum check-in age: 18

Check-out Check-out before 11 am contactless check-out available express check-out available

Payment Policy Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

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Reviews

Aug 14, 2025 01:03:11 AM

Summary: Had to make a last minute trip to Dora, I always book here no matter if its for one night or multiple nights. It"s always clean and well maintained and of course the kids love to pool.

JOSEPH Jul 7, 2025 07:17:07 PM

Summary: Had to refuse first room due to condition. Door lack was intermittently inoperable, lamp shade was missing, stained window shade and room had strange odor. 2nd room was nice except the pullout bed was broken.

Jessica Jun 11, 2025 01:47:53 AM

Summary: I stayed in this hotel for one night while driving through the area. Our original room had an ac that wasn't working and had a puddle forming right next to it and the room didn't have a phone to reach the front desk. After getting switched to another room we found that the next room had a concerning dip in the bathroom floor giving the impression that there was damage in the floor beneath. There was also a splatter mark on the blinds of some kind of liquid. This room had a phone, but it didn't work. The bed was comfy and the breakfast was good, but this hotel seems to be lacking is general maintenance. When I spoke to the front desk at my departure the attendant offered no solutions, only acknowledgment.

Cindy Jun 2, 2025 05:56:49 AM

Summary: Great stay! Clean

Ted May 27, 2025 07:42:38 AM

Summary: The young man at the front desk was very good. He made check in easy and when the tornado siren sounded he personally knocked on our door and told us what we needed to do.

david Mar 7, 2025 12:19:45 PM

Summary: It suited our needs perfectly.

Julia Dec 7, 2024 08:09:36 AM

Summary: We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.

Dec 2, 2024 05:57:49 AM

Summary: Hotel was not as clean as other holiday inn express hotels we have staying in, in the past. We needed more bath towels (only 2 in a room with 2 beds), they gave us pool towels. Indoor pool was cold. Hotel needs updated

nancy Oct 21, 2024 08:20:01 AM

Summary: This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you

Jeff Oct 18, 2024 11:20:06 AM

Summary: No room service our working elevator, staff not helpful

FAQ's

Is this Portales hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Portales hotel have a swimming pool?

Yes, this Portales hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Portales hotel?

Best-rates for the Portales hotel starts from $128 per night with includes Security/Safety, Hot Tub, Internet, Air Conditioner, TV, Sports/Activities, Wellness Facilities, Pool, Bedding/Linens, Breakfast, Child Friendly, Kitchen, Laundry, Parking, Business Services, Guest Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Portales hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Portales hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Portales hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Portales hotel?

Based on the information reported by the owner or manager, the Portales hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Portales hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Portales hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $128