Heritage Park Pontypridd, Trademark Collection by Wyndham | Hotel in Pontypridd

| 7.6 (774 Reviews) | 1 Bathroom

Trehafod Hotel | Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Trehafod, Pontypridd

Hotel in Pontypridd with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a garden.
Change of towels is available on request.
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking
TV
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out Check-out before 11 am contactless check-out available

Payment Policy Fee for cooked-to-order breakfast: approximately gbp 10.00 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome.

Pet Policy Pets not allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

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Reviews

Jainish Sep 15, 2025 03:24:48 AM

Summary: I had mixed experience of my stay. Good things are Location, brilliant surroundings and plenty of parking space. Breakfast choices limited for vegetarians. Quality was poor. The lady on the counter felt overwhelmed and quite rude when we asked for a warm milk for little one. Her reply was “I am bit busy atm”. I found they were under staffed while hotel was fully blocked.

Lesley Sep 1, 2025 04:40:25 PM

Summary: Attended a family wedding staff were very helpful food was lovely rooms were clean and comfortable and the breakfast was excellent plenty of options to choose from.

Brian Aug 25, 2025 07:42:49 PM

Summary: We stayed at this hotel from 18–20 July. Unfortunately, our experience fell well short of what you would expect from a four-star property. Our shower had no hot water. On the first day we had to be given access to a different room just to wash. By the second day the problem still hadn’t been fixed, no one had updated us, and the staff on duty weren’t aware of the ongoing issue. We had to explain everything again and ended up trying two more rooms before we could finally shower. To be clear, the staff we dealt with during our stay – including housekeeping – were lovely, apologetic and genuinely tried to help. The real disappointment came afterwards: despite emailing the hotel (as instructed by reception staff) three times, the only reply I ever received was a brief message saying the manager will deal with it next week. That never happened, and all further contact was ignored. Even when Hotels.com chased the matter up on my behalf, the hotel flatly refused to offer so much as an apology, let alone a refund or gesture of goodwill. The lack of hot water was inconvenient enough, but the complete refusal to engage with my complaint afterwards was what really left a bad impression. A four-star hotel should be able to manage basic facilities and, at the very least, communicate with its guests when something goes wrong. Sadly, this hotel failed on both counts.

Nicola Aug 20, 2025 11:36:05 PM

Summary: Quite run down. No window in my room. I don’t think I would stay again. Parking good though.

Aug 19, 2025 12:54:47 PM

Summary: Really dated hotel Not clean or comfy There was a wedding on and it was utter chaos- delayed service staff were stressed

Summerly Aug 3, 2025 11:17:40 PM

Summary: The hotel looks amazing on the pictures but in real life doesn’t quite reflect the same. The room was OK but the bathroom was very dated. Plug hole was broken but this was fixed when asked. We were also woken up at 3am to the fire alarm going off which absolutely terrified me. Didn’t eat in the restaurant to comment on the food. I thought room service was an option here (I may be wrong) but there was no information about this anywhere.

Lisa Jun 15, 2025 05:17:48 PM

Summary: Room was large. Heating was on full blast when we entered and there is no air-con to cool it back down. Room had been recently redone with the exception of the bathroom which is very dated. Parking very good.

Matthew Jun 4, 2025 12:46:31 PM

Summary: Little bit tired and in need a a refresh

Darren May 27, 2025 08:39:19 PM

Summary: Great staff. Ideal location for what we needed. Food good.

Angela May 20, 2025 02:07:20 AM

Summary: Booked this hotel not knowing it is a wedding venue. Lots of noise until 1.30 in the morning. Also can hear people being sick in room next door !!! Lots of shouting and banging of doors. Perhaps they should have let us know that they had a wedding taking place when we booked and we would have booked elsewhere.

FAQ's

Is this Trehafod hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Trehafod hotel?

Check-in time for Trehafod hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Trehafod hotel have a swimming pool?

No, this Trehafod hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Trehafod hotel?

Best-rates for the Trehafod hotel starts from $104 per night with includes Fireplace/Heating, Restaurant, Entertainment, Child Friendly, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Breakfast, Internet, Parking, TV, Security/Safety, Guest Services, Kitchen, Balcony/Terrace, Accessibility, Laundry, Business Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Trehafod hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Trehafod hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Trehafod hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Trehafod hotel?

Based on the information reported by the owner or manager, the Trehafod hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Trehafod hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Trehafod hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $104