Grand Mercure Lake Hamana Resort & Spa | Hotel in Hamamatsu

| 8.0 (582 Reviews) | 1 Bathroom

Nishi Ward Hotel | Grand Mercure Lake Hamana Resort & Spa

Hotel in Nishi Ward, Hamamatsu

Hotel with free parking, steps from Lake Hamana
Along with a restaurant, this smoke-free hotel has spa services and a seasonal outdoor pool. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a children's pool, laundry facilities, and a 24-hour front desk.
Grand Mercure Lake Hamana Resort & Spa offers 369 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Hamamatsu hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out Check-out before 11 am

Payment Policy Fee for buffet breakfast: approximately jpy 3800 to 3800 for adults, and jpy 2000 to 2000 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Additional fees may apply to children for items such as extra bedding and meals. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: paypay, merpay, and wechat pay please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash

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Reviews

Dmitrii Jul 26, 2025 08:07:15 PM

Summary: This is a spa hotel with mineral baths, excellent food and drinks. It's a bit far from the center of Hamamatsu city (30 min by taxi), but it worth the drive. Service is excellent. Executive lounge with free drinks on the top floor is supper nice (you need to stay in the executive room to have access). The only minor issue - no aircon in the corridors of the top floors. The aircon in the room worked perfectly.

yoraderu Jan 8, 2025 07:47:20 AM

Summary: Welcome lounge and night lounge foods are delicious.

Maryanne Nov 30, 2024 02:43:23 PM

Summary: Nice clean and warm, room, friendly staff. Lovely breakfast

CALISTA SZE WAN Nov 8, 2024 02:25:54 PM

Summary: 11th floor is newly renovated. Room is large and the lakeside view is manificent

Jonathan Aug 3, 2024 06:52:19 AM

Summary: The hotel is a bit old and could probably use a remodel. However the hotel is clean, has a nice onsen, and the customer service was very good. My kids also enjoyed the outdoor pool the resort has. I would stay again if I visited Hamamatsu again.

Todd Jul 30, 2024 10:51:53 PM

Summary: They server breakfast and lunch with no food options in-between. nothing at all the closest place to get food is a 7-11 that is quite a walk away. the pool is nice but shuts down frequently for no reason. they havea ping pong room but again it is only open fro a few hours after 3pm. therre is a lot of time with nothing do do with your kids which is not great.

Benjamin Jul 21, 2024 01:41:43 PM

Summary: Excellent food on site

Taiki May 4, 2024 10:32:58 AM

Summary: good

Yue Nov 27, 2023 11:03:43 AM

Summary: Good for families land big room

James L Oct 26, 2023 10:14:07 AM

Summary: Big, comfortable rooms, fantatic onsen, great breakfast., free happy hour, expensive dinners. Overall excellent

FAQ's

Is this Nishi Ward hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nishi Ward hotel?

Check-in time for Nishi Ward hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nishi Ward hotel have a swimming pool?

Yes, this Nishi Ward hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nishi Ward hotel?

Best-rates for the Nishi Ward hotel starts from $80 per night with includes Business Services, Toiletries, Internet, Balcony/Terrace, Accessibility, Sports/Activities, Wellness Facilities, Restaurant, Guest Services, Air Conditioner, Parking, Wheelchair Accessible, Bedding/Linens, Fireplace/Heating, Breakfast, Child Friendly, Kitchen, Pool, TV, Security/Safety, Spa, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Nishi Ward hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nishi Ward hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nishi Ward hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nishi Ward hotel?

Based on the information reported by the owner or manager, the Nishi Ward hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nishi Ward hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nishi Ward hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $80