Garner Hotel Phoenix Northwest – Surprise by IHG | Hotel in Surprise

9.2 (163 Reviews) | 1 Bathroom

Surprise Original Townsite Hotel | Garner Hotel Phoenix Northwest – Surprise by IHG

Hotel in Surprise Original Townsite, Surprise

Hotel with free breakfast, in the vicinity of Banner Del E Webb Medical Center
This smoke-free hotel features an outdoor pool, a fitness center, and laundry facilities. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a TV in a common area.
Housekeeping is available on request.
Garner Hotel Phoenix Northwest – Surprise by IHG offers 60 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Surprise hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: 11:00 pm early check-in fee: usd 25.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out Check-out before 11 am contactless check-out available late check-out fee: usd 25.00 late check-out subject to availability

Payment Policy Pet fee: usd 25.00 per pet (varies based on length of stay) service animals are exempt from fees early check-in fee: usd 25.00 (subject to availability) late check-out fee: usd 25.00 (subject to availability) rollaway bed fee: usd 10.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! up to 4 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per day. cribs (infant beds) are not available.

Pet Policy 1 total (up to 12 lbs per pet) pets allowed for an extra charge of usd 25.00 per pet (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges masks are required at the property for guests without covid-19 vaccination noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

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Reviews

Frank Sep 13, 2025 10:56:55 PM

Summary: clean and comfortable

William Sep 13, 2025 01:29:31 AM

Summary: Great place. The service was exceptional, the room was clean and the bed was so comfortable. The staff was very friendly and attentive. I would definitely recommend this place. Great job.

Lane Sep 7, 2025 06:58:44 AM

Summary: Probably the best hotel I’ve stayed at in AZ

Allen Aug 1, 2025 04:31:21 AM

Summary: My short stay was very good for a last minute booking. The room was clean but some of the furnishings were a little tired. Everything DID work which indicates a solud maintenance program. Lobby and common areas were clean and straightened up. Breakfast was good with hot offerings to include scrambled eggs, sausage patties, oatmeal and waffles. Definitely good value for the money.

Jeffrey Jul 27, 2025 02:01:13 AM

Summary: Very comfortable beds. Staff was warm and friendly. Only thing I would say to make it better is they could have run a vacuum over the main stairs. But, overall, I would stay here again.

AJ Jul 25, 2025 06:15:16 AM

Summary: Room was much more spacious than I thought it would be for the price. Staff was very friendly with making sure we were accommodated and taken care of. Free breakfast and cookies is always a plus.

Wendy Jul 22, 2025 06:09:45 AM

Summary: We came just for the night for my husband to have surgery early next morning. It was really nice brand new hotel with very nice people. Very helpful and friendly.

shawnn Jul 2, 2025 11:40:57 PM

Summary: Great place service is great. Always feel like im home when im there.

Anthony Jun 13, 2025 03:35:58 AM

Summary: The employee Jesse was so amazing ! And he helped me with everything I needed and was very polite and respectful and never turned his head when I needed anything . And very resourceful with helping me learn the area I was in

Thomas Jun 12, 2025 12:25:31 PM

Summary: In terms of room size, comfort, cleanliness, and decor, this property was a real bargain. It’s not near anything to do around so that could be a problem for travelers for a way to pass the time

FAQ's

Is this Surprise Original Townsite hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surprise Original Townsite hotel?

Check-in time for Surprise Original Townsite hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surprise Original Townsite hotel have a swimming pool?

Yes, this Surprise Original Townsite hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise Original Townsite hotel?

Best-rates for the Surprise Original Townsite hotel starts from $91 per night with includes Air Conditioner, Accessibility, Toiletries, Laundry, Security/Safety, Bedding/Linens, Entertainment, Breakfast, Child Friendly, Internet, Pool, Wellness Facilities, Guest Services, Parking, Wheelchair Accessible, Business Services with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Surprise Original Townsite hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise Original Townsite hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise Original Townsite hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise Original Townsite hotel?

Based on the information reported by the owner or manager, the Surprise Original Townsite hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise Original Townsite hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surprise Original Townsite hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $91