Express Inn & Suites | Hotel in Eugene

7.0 (662 Reviews) |  1 Bathroom
West Eugene Hotel | Express Inn & Suites

Hotel in West Eugene, Eugene

A 24-hour front desk, free self parking, and free WiFi in public areas are available at this motel. Other amenities include a vending machine.
Express Inn & Suites offers 24 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

  • Air Conditioner
  • Parking
  • Designated Smoking Area
  • TV
  • Accessibility
  • Bedding/Linens
  • Wellness Facilities
  • Toiletries
  • Guest Services
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in
Check-in Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out Check-out before 11 am contactless check-out available
Child Policy
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pet Policy Pets not allowed
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

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Reviews

Jason Aug 10, 2026 12:54:54 AM
Summary: Good value. Clean. Friendly
Alisha Aug 3, 2026 03:09:07 PM
Summary: …………………………………………thank you had a great tom
Logan Jul 15, 2026 03:40:16 AM
Summary: Perfect for a solo that needed a clean place to stay.
Tya Jun 23, 2026 10:24:44 AM
Summary: The room was clean and sanitize. Something different about this hotel is not having someone at the front desk for requests. I had to call the manager each time I needed something, which they were prompt to answer the call.
Lorraine Jun 8, 2026 01:15:13 AM
Summary: The phone number on website was never answered. At property the office was closed and locked and there was a handwritten sign w a different number for customer service. It felt disjointed. Room ‘upgrade’was an ageing facility with zero amenities. There are people living permanently in several rooms.
Donald Jun 1, 2026 07:23:02 AM
Summary: George in the lobby was very cordial. The room smelled really bad and we still smell it 2 days later on our clothes. We left the fan on all night to try to lessen the smell, it didn’t help. Parking was easy and felt safe. Volume on tv would not adjust so we had to stuff a jacket up against the speaker to tone it down.
Joel May 29, 2026 09:43:59 AM
Summary: I understand the nature of low cost budget hotels, so I don't have unrealistic expectations, but this hotel is not good and I would not recommend staying here. First the positives: staff was very friendly and helpful; room was clean; good water pressure in the shower. Now the negatives: no light above sink in bathroom area; homeless encampment across the street which prevented me from walking anywhere from hotel; several vehicles in parking lot that were in a state of disrepair: and finally, the mattress was the worst mattress I've ever slept on. It was so hard, it was like sleeping on the floor. Hotel should invest in better mattresses or mattress covers so that it is a little softer. It was so hard and uncomfortable that I literally could only sleep for a couple of hours each night.
Stacey May 26, 2026 11:37:10 PM
Summary: When we arrived, they did not show our reservation that we had made through Hotels.com. But they did have a room and were going to honor our hotel room at $71.20 which they gave me a hand receipt for. When they ran my card I was charged $110.00. I reached out and they said it would be changed. It never was. I gave up trying to fix this as they are never in the office. I believe this is more of a live in motel and do not recommend. We were there to sleep and check out by 2am for a flight. We didn't need much. The room smelled, but was clean. I was just really disappointed in the service and that they didn't honor our true reservation.
Christina May 21, 2026 06:28:51 AM
Summary: The room was decent. There’s no amenities like coffee or anything. The only complaint I have is the fact that the office isn’t open when you go to check in. They have sign on the door with a number to call if you are staying there. The person did answer right away and someone came down a few minutes later. It was just a little annoying after a long day of traveling.
justin May 20, 2026 08:09:55 PM
Summary: Upon arrival at 5 p.m., no one was present at the office for check-in; I had to wait 15 minutes for staff to show up. Further, the parking lot was being re-tarred, so I was not allowed to park on hotel grounds. Also, this area is rife with hobos, so walking around at night can be dodgy.

FAQ's

Is this Express Inn & Suites pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Express Inn & Suites have a swimming pool? 

No, this Express Inn & Suites does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Express Inn & Suites? 

Best-rates for the Express Inn & Suites starts from $89 per night with includes Air Conditioner, Parking, Designated Smoking Area, TV, Accessibility, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Express Inn & Suites a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Express Inn & Suites wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Express Inn & Suites has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Express Inn & Suites? 

Based on the information reported by the owner or manager, the Express Inn & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Express Inn & Suites? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Express Inn & Suites are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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