Edem Kyiv | Hotel in Kyiv

Other Policy The hotel follows a “12+” concept, welcoming guests from the age of 12, a smart casual & elegant dress code is required, and face control is in place, please note that the hotel will contact you directly regarding the 100% prepayment for your reservation. prepayment should be made within 2 days after booking. the hotel reserves the right to cancel your reservation in case the deposit has not been transferred, the edem kyiv team takes care that the stay of guests and their pets is comfortable and at the same time does not cause discomfort to other guests of the hotel, the hotel has the following conditions for staying with pets:, – when staying in the hotel with a pet – it is necessary to make a cash deposit in the amount of 500 usd to 800 usd, depending on the size of the animal, for possible risks of damage to hotel property, spoilage or damage to hotel property is considered any action committed by a pet, which led to material damage to the hotel (furniture damage, carpet contamination, scratches on the floor or walls, etc.). in the absence of damage, the money deposit is returned at the end of the stay at the hotel. in case of discovery of damaged or damaged property, the guest is obliged to pay for all damages according to the price list located at the hotel reception, pet size classification and corresponding deposit:, small breeds (spitz, chihuahua, toy terrier, dachshund, etc.) — usd 500, medium breeds (chow chow, shar pei, poodle, etc.) — usd 800, in addition to the deposit, guests are also required to pay a one-time cleaning fee of 4000 uah, which covers deep cleaning after check-out (removing odor, pet hair, extra linen wash, dog bed cleaning, etc.), for your four-legged friend, we will prepare a cozy bed, a towel, food and water bowls, and a tasty treat — so their stay will be as comfortable and pleasant as possible, rules for the stay of your little pets in the hotel:, 1. in the guest areas of the hotel, your furry friend must be in your arms/on a leash, not run around the guest areas and not be left alone without supervision, 2. guests who come to the hotel with pets must ensure that the pet does not mark the green areas on the hotel territory, as well as furniture, curtains, walls in the hotel premises, 3. we ask our guests to ensure the absence of a pet during the cleaning of the room by the hotel staff or during the repair work in the room, 4. accommodations with pets is possible / is provided from the “junuor suite” room category, 5. do not leave your pet alone in the room — they may feel anxious or distressed.this property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.