Cycad Palm Hotel | Hotel in Serowe

| 4.8 (3 Reviews) |  1 Bathroom
Serowe Hotel | Cycad Palm Hotel

Hotel in Serowe

Hotel in Serowe with a rooftop terrace and a 24-hour front desk
A restaurant, a rooftop terrace, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a garden.
Cycad Palm Hotel offers 6 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Amenities

  • Air Conditioner
  • Parking
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Restaurant
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in Check-in start time: 2 pm; check-in end time: 11:30 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11 am
Payment Policy Fee for english breakfast: approximately usd 12 for adults and usd 8 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

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Reviews

Jul 1, 2024 10:58:17 PM
Summary: The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was required to order food in one building, then walk to the other building to order beers. Regarding food, we ordered a family dinner and were surprised that the kitchen staff took almost 2 hours to prepare pizza's, salads and a chicken plate. A suggestion is that the kitchen staff be provided better training, to allow for quicker dining experience for patrons.

FAQ's

Is this Cycad Palm Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cycad Palm Hotel?

Check-in time for Cycad Palm Hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cycad Palm Hotel have a swimming pool?

No, this Cycad Palm Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cycad Palm Hotel?

Best-rates for the Cycad Palm Hotel starts from $101 per night with includes Security/Safety, Bedding/Linens, Breakfast, Business Services, Restaurant, Guest Services, Kitchen, Parking, TV, Accessibility, Wheelchair Accessible, Child Friendly, Laundry, Internet, Air Conditioner, Balcony/Terrace, Toiletries with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Cycad Palm Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cycad Palm Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cycad Palm Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cycad Palm Hotel?

Based on the information reported by the owner or manager, the Cycad Palm Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cycad Palm Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cycad Palm Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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