Crystalbrook Riley | Hotel in Cairns

| 8.6 (2852 Reviews) |  17 Bathrooms  55 Guests
Cairns Central Business District Hotel | Crystalbrook Riley

Hotel in Cairns Central Business District, Cairns

Centrally located at the northern end of Cairns iconic waterfront Esplanade, Crystalbrook Riley features 311 stylish rooms and suites, three restaurants and bars including Cairns’ highest rooftop bar, Rocco, an expansive lagoon pool and private beach, the stunning Eléme Day Spa, functions and events spaces for up to 400 people and a 24-hour fitness center. This 5-star property is set a short distance from attractions such as the Center of Contemporary Arts, the Cairns Performing Arts Center, and Cairns Hospital. The property is a 10-minute walk from the Great Barrier Reef Departure Terminal and a 7-minute drive from Flecker Botanic Gardens. The nearest airport is Cairns Airport, 3.1 mi from the property. Most of Riley’s contemporary rooms and suites have spacious balconies. Family rooms have two bedrooms and two bathrooms, while suites and rooms have a mix of urban, resort and sea views. Each room features its own Apple iPad control center complete with healthy living apps, a 55-inch Smart TV, Staycast by Google for video streaming, access to hundreds of complimentary movies and box sets, blackout blinds, a rainforest shower head and Nespresso coffee machine with recyclable pods. All public and in-room areas are equipped with free Wi-Fi. Breakfast is served daily at the property. Enjoy modern dining at Paper Crane restaurant and bar or indulge in 24-hour in-room dining from 6 November, 2018. Rocco, Cairns’ highest rooftop bar, will be open for guests to enjoy at the property from December 2018. You can lounge poolside in a cabana or at Riley’s man-made beach, or do laps in the lap pool. There is also a 24-hour fitness center at the property. Watch one of 200 free recent release movies or stream straight from your in-room Apple iPad. You can also book your trip to the Reef or beyond from the interactive lobby tour space.

Crystalbrook Riley is located in Cairns.

This 338 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Sports/Activities, Wellness Facilities, and several others. This is a 5 star rated property and has over 2852 reviews with the average score of 8.6 . Coming to Cairns and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 338 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Cairns. These details are authentic, as they are provided by our partner, booking.com.

This Crystalbrook Riley in Cairns is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crystalbrook Riley”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

  • Air Conditioner
  • Parking
  • Pool
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry

Policies

Check-in
Check-in The minimum age for check-in is 18
Cancellation policy
Cancellation policy Free cancellation
Payment Policy
Payment Policy Credit card required
Pet Policy
Pet Policy Pets are not allowed
Other Policy
Other Policy Please note that there is a 1% charge when you pay with a credit card, the credit card used to make the reservation must be presented on arrival for validation or an alternative card and payment will be requested, when booking more than 10 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

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Reviews

Lana, Australia Mar 2, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location, great food and clean
Negative: Nil
Summary: Amazing stay on the waterfront
Harold, Australia Mar 2, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Ivan, Australia Mar 1, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Mayerlyn, Australia Mar 1, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Dori, Australia Mar 1, 2026 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Location is fabulous on the Esplanade close but far enough away. Walking distance to everything of interest. But the view… AMAZING!!
Negative: The cups in the room could be bigger. Ok for coffee drinkers but if you are a tea drinker 😞
Summary: Amazing view, the most comfortable rooms. So relaxing.
Sekar, Australia Jan 28, 2026 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The beds were comfortable. Location was perfect. Pool was amazing. Restaurant was amazing !
Negative: Nothing
Summary: We had a n amazing holiday experience staying at Crystal brook Riley!
Vicky, Australia Jan 27, 2026 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Friendly staffs, facility-pool, billard pool, & restaurant.
Negative: Lobby area(billiard pool) is a littl too hot?
Summary: Great people, great location, great food, great room, great pool area. Everything is above expectation!
Seren, New Zealand Jan 27, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The pool was good. We had one day where towels weren't available so definitely will bring our own in the future. The room service and surrounding restaurants were amazing.
Negative: The only issue we ran into was the service at paper crane was slow some days. One day at the pool we waited 30 minutes for a drink and when we approached them to ask, they finally made our drinks.
Summary: We really enjoyed our stay and was very impressed with the hotel.
Austin, USA Jan 27, 2026 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Everything. I stayed here a few weeks ago and had the chance to come back for two nights, and I loved it again. Friendly staff, amazing facilities, the breakfast buffet is good.
Negative: I didn’t like that I couldn’t stay longer!
Summary: Brilliant once again.
Gemma, United Kingdom Jan 27, 2026 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Absolutely stunning room, hotel was lovely and in a perfect location

FAQ's

Is this Crystalbrook Riley pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Crystalbrook Riley?

Check-in time for Crystalbrook Riley starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Crystalbrook Riley have a swimming pool?

Yes, this Crystalbrook Riley has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystalbrook Riley?

Best-rates for the Crystalbrook Riley starts from $166 per night with includes Ocean View, Business Services, Spa, Guest Services, Breakfast, Parking, View, Wheelchair Accessible, Balcony/Terrace, Oceanfront, Accessibility, Security/Safety, Restaurant, Child Friendly, Hot Tub, Internet, Kitchen, Pool, Sports/Activities, Wellness Facilities, Bar, Entertainment, Laundry, Air Conditioner with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Crystalbrook Riley a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystalbrook Riley wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystalbrook Riley is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystalbrook Riley?

Based on the information reported by the owner or manager, the Crystalbrook Riley indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystalbrook Riley?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crystalbrook Riley are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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