Capella Hanoi | Hotel in Hanoi

| 9.6 (195 Reviews) | 9 Bathrooms 31 Guests

Hotel in Trang Tien, Hanoi

Well situated in the center of Hanoi, Capella Hanoi provides air-conditioned rooms, a fitness center, free WiFi and a shared lounge. This 5-star hotel offers a 24-hour front desk and a concierge service. The hotel features an indoor pool, sauna, evening entertainment and room service. At the hotel, rooms have a desk. All rooms have a safety deposit box, while selected rooms will provide you with a terrace and others also have city views. The breakfast offers buffet, à la carte or continental options. At Capella Hanoi you'll find a restaurant serving American, Japanese and Seafood cuisine. Vegetarian, dairy-free and halal options can also be requested. Popular points of interest near the accommodation include Trang Tien Plaza, Hanoi Opera House and Thang Long Water Puppet Theater. Noi Bai International Airport is 15 miles away, and the property offers a paid airport shuttle service.

Capella Hanoi is located in Hanoi.

This 47 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Restaurant, Toiletries, and several others. This is a 5 star rated property and has over 195 reviews with the average score of 9.6 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 47 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Capella Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Capella Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pool
TV
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Non refundable

Pet Policy Pets are not allowed

Other Policy Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

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Reviews

Claire, USA Jun 3, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Aaron Sum, Malaysia Jun 2, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Great location, feels like an oasis/ cocoon in this fast paced city

Negative: Felt mostly transactional. Wanted to like it more (and I've staying in many other 5 star hotels in my travels globally), but service was hit and miss. WhatsApp replies on the in-house number sometimes unresponsive for more than 10mins, after a couple of follow up messages. And housekeeping took 30mins just to deliver an extra pillow after they said they would bring it right away. I would have expected a higher standard from the Cappella brand. Also, seems like Capella doesn't have a pillow menu? Asked for a contour pillow for better neck support, but was told they don't have such pillows and could offer me another soft pillow. They eventually brought a foam pillow after I probed further and said I was surprised that Capella doesn't have a pillow menu. During check-in, I felt the staff explaining the amenties was doing the minimum, asking me to refer to the iPad for details when I enquired on dining options - and she didn't explain the refreshment details at the Living Room, which I only found out later.. On other hand, I had really good service at the Living Room itself, they were super attentive and provided great service. And great experience at the gym/sauna/swimming pool also. So yes, rather hit and miss, but still a good experience overall -a 7.5 score out of 10. Maybe my view is influenced by some exceptional service I received earlier in year another resort in Phu Quoc, didn't get the same experience here.

Summary: Good experience but... (7.5 / 10)

Pilantana, United Arab Emirates May 28, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Designs, locations, restaurants

Negative: Staffs at reception not really well train. Check in welcome towel was not offer. No information for afternoon tea/ benefits/ jazz soirée given.

Summary: Beautiful property but front deck lack of training

Sami, Qatar May 27, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: This property is an absolute feast for the eyes and a complete sensory reset. Aside it being one of the most beautiful properties we have ever explored, the staff were also an absolute joy. They paid attention to every single detail and were impeccable in their delivery. I would highly suggest Capella Hanoi to anyone planning on visiting. I wish we stayed longer.

Summary: Just perfect

Huseyin, Australia May 24, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Its a beautiful hotel perfectly designed, and the fact that every room has its own story. Very helpful staff very clean room furniture was excellent. The cake on our arrival was amazing 10/10

Negative: Resturant could improve their menu, we don’t eat pork and there was pork in nearly every. So we could dine in had to eat outside. But their breakfast is satisfying.

Summary: Really good, made our anniversary a little more special.

Viviana, Spain May 19, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Everything is beautiful, a trip to the 1920’s. Service is wonderful. Breakfast was amazing.

Negative: Everything is perfect

Summary: Magical

Abdulla, United Arab Emirates May 17, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Everything was perfect and the employees were amazing and very helpful and welcoming

Negative: Nothing

Roman, Russia Apr 20, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Anke, Germany Apr 16, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Amazing place from the most creative designer on earth bill bensley.everything is done with passion for detail always the right colours ,patterns ,flowers, furniture,decoration at exactly where it suits your eyes. he is a genious.staying at a bensley designed hotel means you feel the creativity in every corner . Staff amazing food amazing.

Edwina, United Kingdom Apr 14, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

FAQ's

Is this Capella Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Capella Hanoi?

Check-in time for Capella Hanoi starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Capella Hanoi have a swimming pool?

Yes, this Capella Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Capella Hanoi?

Best-rates for the Capella Hanoi starts from $402 per night with includes Pool, TV, Accessibility, Security/Safety, Business Services, Parking, Private Pool, Restaurant, Toiletries, Entertainment, Child Friendly, Wellness Facilities, Spa, Balcony/Terrace, Transportation/Shuttle, Bar, Internet, Laundry, Guest Services, Breakfast, Sports/Activities, Fireplace/Heating, Air Conditioner with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Capella Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Capella Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Capella Hanoi has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Capella Hanoi?

Based on the information reported by the owner or manager, the Capella Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Capella Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Capella Hanoi are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $402