Candlewood Suites Alabaster by IHG | Hotel in Alabaster

8.4 (637 Reviews) | 1 Bathroom

Alabaster Hotel | Candlewood Suites Alabaster by IHG

Hotel in Alabaster

A fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Weekly housekeeping is available.
Candlewood Suites Alabaster by IHG offers 88 accommodations with DVD players and coffee/tea makers. These individually furnished accommodations include sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: 5 am minimum check-in age: 21

Check-out Check-out before noon contactless check-out available

Payment Policy Pet fee: usd 50 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 10.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for usd 10.0 per stay. cribs (infant beds) are not available.

Pet Policy Pets allowed for an extra charge of usd 50 per accommodation, per stay service animals are welcome, and are exempt from fees up to 80 lbs per pet

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

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Reviews

CRYSTAL Feb 18, 2026 07:37:03 AM

Summary: This was 1 of the nicest hotels Ive stayed in in a while. Very clean excellent staff and lots of amenities

Kim Jan 30, 2026 09:34:54 AM

Summary: From checking in to checking out this was a first class operation. This was my first stay and I was very pleased.

Jeff Jan 24, 2026 02:46:26 AM

Summary: Great room and great facilities. Gym was a nice touch to have for staying in shape. Best bathroom view of any hotel EVER!

Christopher Dec 7, 2025 10:16:05 PM

Summary: The staff courtesy was good; however, the rooms need to be renovated. Aesthetics Matter

James Nov 29, 2025 11:47:13 PM

Summary: It was good

Patricia Nov 29, 2025 05:34:21 AM

Summary: Room was quiet and bed was comfortable

Sandi Nov 14, 2025 04:28:49 AM

Summary: Kitchen was well stocked!!! Heat/A/C unit heated and cooled, but it was hard to adjust!!! Overall, this property has maintenance issues. When we checked in, there were a numbe of things that needed fixing. The florescent tube over the bathroom sink was out. I asked for a replacement and one was found so I replaced the bulb. Two of the bedside lamps were missing bulbs. These were replaced the next day along with the door that would not lock. There were hooks hanging off the wall that were halfway off. No smoke alarm on the ceiling and the wires were left dangling. These are simple maintenance issues and you can tell that the rooms are just neglected. Most of these issues were fixed the night we checked in or the next day. But this is an IHG hotel!!!! I have stayed in many IHG hotels and never has one been in this shape!!! Staff is super friendly and nice, but who wants to check into a hotel room and start a punch list of items that need correcting??? Area around the hotel is great with plenty of restaurants and shopping very close!!!! There was a Holiday Inn Express next door and a new hotel going up across the street, so next time I may try one of those!!! Also in the room, the walls need repair. Things have been removed from the walls and the fastners and peeling walls left behind. NOT VERY ATTRACTIVE!!!!

Holly Nov 10, 2025 03:21:02 AM

Summary: Room was neglected: room needed a good cleaning; drapes didnt clise, sink light not working.

jonnie Oct 31, 2025 09:08:48 PM

Summary: Everything was clean! I think we had a smokers room it smelled!

Myranda Oct 28, 2025 08:34:36 PM

Summary: 3.8 stars. The room was okay, unfortunately it took us more than a moment to find the tiniest little trash can. The trash can was tucked under the kitchen sink and was already filled with trash. Clearly the trash wasn't cleaned out between guests. In the bathroom, the toilet was extremely difficult to flush. You had to hold down the lever for several moments. In the shower duct tape was used to prop up the shower head handle. The second night, there was also extremely loud music being played just outside in the lounge area. The front desk or who ever was on call that night didn't seem to take any action in that regards. We informed the desk upon checkout and they didn't seem to have much of a response or concern over it. The luggage trolleys were extremely difficult to maneuver and were in need of maintenance. I expected more of this place. For being a place with 'suite' in their name, I expected a more suite experience.

FAQ's

Is this Alabaster hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alabaster hotel?

Check-in time for Alabaster hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alabaster hotel have a swimming pool?

No, this Alabaster hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alabaster hotel?

Best-rates for the Alabaster hotel starts from $103 per night with includes Designated Smoking Area, Accessibility, Entertainment, Internet, Parking, Wheelchair Accessible, Security/Safety, Guest Services, Kitchen, Air Conditioner, Balcony/Terrace, Wellness Facilities, Barbecue/Outdoor Cooking, Child Friendly, Laundry, Business Services, Bedding/Linens, Toiletries with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Alabaster hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alabaster hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alabaster hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alabaster hotel?

Based on the information reported by the owner or manager, the Alabaster hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alabaster hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alabaster hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $103