Cache Hotel Boutique - Adults Only | Hotel in Playa del Carmen

| 8.2 (694 Reviews) | 1 Bathroom Wedding Venue

Downtown Hotel | Cache Hotel Boutique - Adults Only

Hotel in Downtown, Playa del Carmen

Adults-only hotel with a casino and free breakfast
This hotel features a casino, an outdoor pool, and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a poolside bar, and self parking.
Housekeeping is available once per stay.
Cache Hotel Boutique - Adults Only offers 26 accommodations, which are accessible via exterior corridors and feature safes and complimentary toiletries. Each accommodation is individually furnished. 32-inch plasma televisions come with cable channels.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. In-room massages and hair dryers can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Internet

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out Check-out before noon contactless check-out available

Payment Policy Airport shuttle fee: usd 90 per vehicle (one-way, maximum occupancy 3) covered self parking fee: usd 10 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

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Reviews

Keiichi Jul 24, 2025 12:52:29 AM

Summary: Don’t bother. Keep looking for a better hotel. Best thing about cache hotel is location (close to 5th avenue). The rest is just bland and disappointing! Non existent room cleaning, towels never changed, breakfast was ok but small portions. We had two “suites”, with complimentary power cut outs, broken double glazed windows, damp smell, mosquitoes and drain flies. Sorry to say I was thoroughly underwhelmed with my stay, and if I had an option - would have moved!

Kayleigh Jun 29, 2025 04:48:42 AM

Summary: Amazing location, great vibe, and fantastic staff! We loved our stay here! The location couldn’t be better—just a minute’s walk to 5th Avenue. The rooftop pool and bar were perfect for relaxing, and the included breakfast was honestly one of the best I’ve ever had. There was something fun happening every night—DJs, salsa lessons, movie nights, a live jazz band—great for staying in or kicking off the evening before heading out. The staff were incredibly friendly and went above and beyond, even recommending a local beach to avoid the seaweed. I’d absolutely recommend this hotel to friends and will definitely be back!

Latoya C Jun 28, 2025 07:08:41 AM

Summary: I stayed at Hotel Cache for my 34th birthday. I love the breakfast selection every morning hot made to order.The customer service was top tier at hotel cache. The local vendors sell unique gifts and food at nights just steps outside the hotel; Cache is walkable to 5th Avenue do shopping. I got to take a collectivo to Xcaret for my bday 10/10 experience. Every three days my room was cleaned 10/10 I had no issues.

Jonathan Andrew Jun 5, 2025 05:07:03 AM

Summary: If I could curse on here I would. WOW not a good place. The bar was great, great food, great events but owner/front desk operations not the same. Terrible at handling customer services they respond or care to communicate the correct information to the airport shuttle which caused missing flights. Cleaning employees were great and kind.

Vanessa May 28, 2025 08:17:01 AM

Summary: Agree with the previous comments that this is a loud hotel. Cleanliness is okay for a place to just sleep.

Alvin May 26, 2025 02:00:00 AM

Summary: Property is close to fifth Ave and centro marketplace that opens nightly. Breakfast every morning was nice and great value. Evenings were really loud with live music. If you enjoy this type of setting you will love this place. It didn’t really bother us much. Only issue was sheet had a stain on it and they took forever to change it. Room had a slight damp smell. I also didn’t get my VIP parking privileges which I found out about after they changed me for daily parking. The bartender was the best and she makes the best mixed drinks!

Carl May 8, 2025 10:36:27 PM

Summary: Great location and friendly staff

xingning May 6, 2025 04:08:30 AM

Summary: Good

Stephany Anais Apr 24, 2025 08:35:35 AM

Summary: Best hotel in town!!!!

Jefferson Apr 21, 2025 09:17:27 PM

Summary: Unfortunately, this hotel was well below our expectations based on the photos we saw at the time of booking. There are two positives: the location is great, and the underground parking (although charged daily) is convenient. However, there are several downsides. As mentioned in other reviews, the hotel is heavily focused on parties — the music is extremely loud, almost every day, to the point where our room was literally shaking. The parties go until 11 PM, making it hard to relax or get a good night's sleep, especially if you're in Cancun for tours and good food, not nightlife. The breakfast was OK, but it only starts at 8 AM, which is quite late if you have early tours planned or want to go to cenotes or beaches early to avoid crowds — we often had to leave without eating. Our room smelled old, didn’t feel cozy, and surprisingly, there was no fridge. Even the hotel bar staff were surprised when we asked them to store some food for us. The hotel is clearly focused on parties and often invites external guests to join. Because of that, it’s hard to enjoy the pool or relax after a long day of tours — there’s little to no peace and quiet even during the afternoon or early evening.

FAQ's

Is this Downtown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown hotel have a swimming pool?

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $106 per night with includes Bar, Guest Services, Air Conditioner, Parking, Spa, Internet, Balcony/Terrace, Accessibility, Bedding/Linens, Toiletries, TV, Entertainment, Breakfast, Pool, Designated Smoking Area, Wellness Facilities, Restaurant with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $106