Alexander House And Utopia Spa | Hotel in East Grinstead

| 8.4 (479 Reviews) | 1 Bathroom Wedding Venue

Crawley Down Hotel | Alexander House And Utopia Spa

What Makes Alexander House And Utopia Spa Perfect for Weddings

The Alexander House And Utopia Spa is an enchanting choice for couples seeking a memorable wedding stay. With its stunning Victorian architecture and luxurious amenities, your special occasion will be both romantic and seamlessly executed.

Breathtaking Accommodations: The property features 58 beautifully furnished rooms equipped with premium bedding, laptop-compatible safes, and complimentary bottled water to ensure a comfortable stay for you and your guests.
Versatile Event Spaces: With multiple indoor and outdoor areas available, your wedding can be customized to fit any vision, from intimate receptions to grand celebrations amidst the picturesque backdrop of East Grinstead.
Full-Service Spa: Treat yourself and your wedding party to rejuvenating treatments at the on-site Utopia Spa, offering a serene environment to unwind and prepare for your big day.
Culinary Delights: Enjoy exquisite dining options at two on-site restaurants, perfect for hosting rehearsal dinners or enjoying celebratory meals with loved ones throughout your stay.
Exceptional Amenities: Take advantage of hotel facilities such as an indoor pool, sauna, fitness center, and complimentary bicycles, ensuring that your wedding experience is filled with relaxation and fun.

style

Hotel

Guest Capacity

2 Guests

Services

Pool, Wheelchair Accessible, Sports/Activities

Turners Hill, East Grinstead, RH10 4QD, United Kingdom

Experience Unforgettable Weddings at Alexander House And Utopia Spa

Welcome to Alexander House And Utopia Spa, your premier destination for hosting the perfect wedding in a stunning setting. Nestled in the heart of East Grinstead, England, this exquisite Victorian hotel offers a blend of elegance and charm that sets the stage for a romantic celebration. With lush gardens, sophisticated event spaces, and luxurious accommodations, you can create the wedding of your dreams and provide your guests with an unforgettable experience.

Your special day will be complemented by top-notch amenities including two renowned restaurants serving delightful cuisine, a full-service spa for pre-wedding pampering, and an indoor pool for relaxation. The property features 58 beautifully furnished accommodations equipped with everything from premium bedding to complimentary bottled water. Enjoy modern conveniences such as free WiFi, flat-screen televisions, and designer toiletries, while guests can unwind at the on-site fitness center, sauna, or outdoor tennis court. Every detail has been meticulously designed to ensure comfort and luxury during your stay.

Located conveniently in East Grinstead, Alexander House And Utopia Spa allows easy access to local attractions and idyllic surroundings. Explore the picturesque countryside, visit charming nearby villages, or take part in activities that showcase the natural beauty of Sussex. Your wedding party will appreciate the balance of tranquility and convenience, making it easy to enjoy both intimate moments and celebratory events. Start planning your dream wedding at Alexander House And Utopia Spa, where every moment is crafted to perfection.

Amenities

Full-service spa
Indoor pool
Restaurant on-site
Complimentary breakfast
Dance floor
Wedding packages available
Elegant banquet hall
Outdoor terrace
Bridal suite
Catering services
Bar/lounge access
Photography services
Event planning assistance
WiFi throughout property
Valet parking
Fitness center

Restrictions

Children under 18
Check-in after 11 pm
Late check-out fee
Pet fee applies
Rollaway bed charge
Special requests possible
Food and water bowls
No cash accepted
Fee for breakfast
Facilities fee applies

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available express check-in available late check-in subject to availability minimum check-in age: 18

Check-out Check-out before 11 am contactless check-out available express check-out available late check-out fee: gbp 50 late check-out subject to availability

Payment Policy Fee for continental breakfast: approximately gbp 15.50 per person extended parking fee: gbp 7.5 per night pet fee: gbp 40.00 per pet, per night service animals are exempt from fees late check-out fee: gbp 50 (subject to availability) rollaway bed fee: gbp 40.0 per night facilities fee: gbp 20 per person, per day and includes use of: spa the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for gbp 40.0 per night.

Pet Policy 1 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of gbp 40.00 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

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Reviews

Kaity Jul 3, 2025 01:36:43 AM

Summary: I stayed at this hotel as part of an extended layover from the US to mainland Europe. This was a gorgeous property with super friendly staff and tons of amenities. I loved the bar, the spas, the pool and the gardens. The room was great too with an incredible bathroom - rainfall shower and massive tub - but it was unseasonably hot when I stayed and there was only a portable AC unit to use. It was a bit musty and had to be constantly refilled with ice, which was a bit of a challenge to maintain.

Nick Jul 2, 2025 08:01:00 PM

Summary: I paid £180 for one night at Alexander House, and with that price tag, my expectations were high. Unfortunately, the experience was deeply disappointing. The room decor (Chelsea) was tired, dated, and in a shocking state of disrepair (see attached photos). Chipped tiles, threaded carpets, cracked paint, worn furniture, water-damaged artwork, and general stains were just some of the obvious problems. These issues clearly weren’t recent, indicating long-term neglect and a lack of attention to maintenance – something the management should be ashamed of, as it shows guests are not being prioritised. Additionally, the swimming pool required an additional £40 payment since it’s in the spa area, which felt like a cheap money grab given the already steep room rate. The garden sauna, which could have been a small consolation, wasn’t heating properly either. When I raised these issues with the duty manager a few hours after check-in, he was friendly and professional. He explained that in ‘similar situations’ an upgrade was often offered. While the second room we moved to was in better condition, it was frustrating and inconvenient to have to repack and move across the hotel, especially during what was meant to be a rare, relaxing break with my partner. Disappointingly, other areas of the hotel showed similar signs of poor maintenance – from broken tiles to stained carpets. Given the price and the hotel’s supposed reputation, this stay fell far below expectations.

Matthew Jun 2, 2025 02:58:02 PM

Summary: Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.

Emily Apr 27, 2025 09:05:04 PM

Summary: We had a fantastic stay including a fantastic upgrade to a garden suite. Reflections restaurant was lovely, shout out to Joely

Lee Apr 25, 2025 08:15:00 PM

Summary: Should fix sinks :faucets in room. Our

Joanna Apr 19, 2025 09:54:26 PM

Summary: Quite disappointed really, although building & location lovely

Xavier Apr 13, 2025 10:27:21 PM

Summary: It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.

Elizabeth Apr 4, 2025 11:01:38 PM

Summary: Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!

Tracey Mar 26, 2025 04:42:48 PM

Summary: The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.

Emma Mar 17, 2025 08:21:48 PM

Summary: The spa was not up to basic standards. Steam room was cold. Sauna was cold without water to top it up. Restaurant food was overpriced at £35:£40 per meal. It came cold. When informed staff, food was taken away, warmed under the grill and returned 20 mins later. This was a fish dish, so basically inedible.. The decor was dated and cheap looking. Terrible value for money overall.

Entertainment and Activities for your East Grinstead guests

History: Explore the fascinating history of East Grinstead by visiting the East Grinstead Museum, which offers a glimpse into the local heritage and features captivating exhibits. It’s an excellent way to immerse yourself in the culture while enjoying your romantic stay at Alexander House And Utopia Spa.
Nature Walks: Discover the natural beauty surrounding East Grinstead with a leisurely walk through the picturesque Ashdown Forest. Perfect for couples, this serene environment provides the ideal backdrop for a romantic outing just moments away from your wedding accommodation.
Dining: Indulge in a delightful dining experience at one of East Grinstead's charming restaurants, where you can savor local cuisine made with fresh ingredients. After a day of exploring, it’s a perfect way to unwind and enjoy quality time together near Alexander House And Utopia Spa.
Shopping: Stroll through the quaint streets of East Grinstead, filled with boutique shops and unique finds. You’ll have the chance to pick up something special as a memento of your stay at Alexander House, making it a memorable part of your wedding journey.
Golf: Tee off at the beautiful East Grinstead Golf Club, where you can enjoy a round of golf surrounded by stunning scenery. This activity offers a relaxing escape for couples looking to bond over a shared love for the sport during their wedding getaway.
Wellness: Treat yourselves to a day of pampering at the renowned Utopia Spa located within Alexander House. Enjoy luxurious treatments that will leave you feeling rejuvenated and ready to celebrate your upcoming nuptials in a truly blissful setting.

FAQ's

Is this Crawley Down hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Crawley Down hotel have a swimming pool?

Yes, this Crawley Down hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crawley Down hotel?

Best-rates for the Crawley Down hotel starts from $322 per night with includes Spa, Bar, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Wellness Facilities, Toiletries, Hot Tub, Laundry, Pool, Wheelchair Accessible, Sports/Activities, Guest Services, Child Friendly, Internet, Parking, Restaurant, Breakfast, Kitchen, TV, Bedding/Linens with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Crawley Down hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crawley Down hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crawley Down hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crawley Down hotel?

Based on the information reported by the owner or manager, the Crawley Down hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crawley Down hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crawley Down hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $322

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