Red Level at Gran Melia Palacio de Isora - Adults Only | Hotel in Alcalá

| 8.7 (343 Reviews) | Pet Friendly 8 Bathrooms 23 Guests

Alcala Hotel | Red Level at Gran Melia Palacio de Isora - Adults Only

Hotel in Alcala, Alcalá

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

Red Level at Gran Melia Palacio de Isora - Adults Only is located in Alcalá.

This 78 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Wheelchair Accessible, Business Services, and several others. This is a 5 star rated property and has over 343 reviews with the average score of 8.7 . Coming to Alcalá and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 78 Bedrooms Hotel if you want to learn more about this PerfectforWeddings place in Alcalá. These details are authentic, as they are provided by our partner, booking.com.

This Red Level at Gran Melia Palacio de Isora - Adults Only in Alcalá is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Red Level at Gran Melia Palacio de Isora - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Pet Policy Pets are allowed upon request and charges may apply.

Other Policy Please note that guests must present the credit card used to make the reservation on arrival, please note that all guests at this hotel must be 16 years old or older, guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. the package includes all 7 restaurants, please note the published rates for stays on 24 december and 31 december include a mandatory fee for the buffet gala dinner held on those evenings at the pangea restaurant, please note, when booking more than 9 rooms, different policies and additional supplements may apply, pets are allowed, 80€ per dog/day with a maximum of 2 per room.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

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Reviews

Emily, Australia Apr 23, 2025 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Paula, United Kingdom Feb 3, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Beautifully landscaped and impeccably maintained. Very clean everywhere. Staff were all without exception, friendly, helpful and polite.

Negative: Did not like the big central plaza feature, which housed several restaurants, it felt like being in a shopping mall!! Terrible acoustics, not relaxing to sit in and it housed the only available bar open in the evening. We would usually sit on the terrace outside this which was lovely except for children running around, using the central rock feature as a play area. Also several nights a week there was loud music blasting out (not relaxing whilst watching the sunset before dinner. We expected more when choosing the Red Level. The Clarins spa was fabulous, had 3 superb treatments, great staff and facilities. Our room was great but the lighting system was very complicated, kept coming on in the middle of the night, and when we came back after being out. At first we thought we had done something wrong (so many switches and settings). After 3 days we asked to move rooms which was handled beautifully and the new room worked fine. We like a cup of tea in the morning, but there was no milk provided in the room, there were creamer capsules for coffee but no milk. We thought this was an oversight, but when we requested milk, we were going to be charged €5 for a small jug of milk from room service. Husband got really bothered about this, surely we are not the only tea drinkers? The hotel blurb states that there are several bars but in the evening (when you want one) there is only the one for everyone as above. No Red Level bar. Restaurants were OK, not fabulous.

Summary: Ticked the boxes of great weather, pools, comfort, but for us the food and drink side let it down. Cannot stress enoug

suzannah, United Kingdom Jan 31, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

ADELA, Romania Jan 31, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Sina, Switzerland Jan 12, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great breakfast with huge selection, large infinity pool, really nice lobby, beautiful garden decor with exotic plants, friendly staff, free parking

Negative: It's promoted as an adults-only hotel, however it is part of a huge hotel complex which is not adults only. You only get access to certain adults only facilities such as one pool and 2 restaurants. Our suite was not in the adults only section, it was located near the entertainment area of the whole hotel, which deprives you from peace and quiet. Additionally, we heard many children screaming in the hallway, outside of our suite. The room was totally overpriced - we've stayed at way more stylish + state of the art suites all over the world for less money which were located in expensive areas (right by the Santa Monica pier, Bangkok etc.). Further: parking garage very small, fitness room too small for the size of the hotel, access badge to garage didn't work, way too many sun beds very close to each other around the adults only pool which doesn't match the procclaimed exclusivity.

Summary: Not adults only! Only access to adults only facilities.

Letícia, Brazil Jan 2, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

JAMES, Spain Dec 26, 2024 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Loved this property, we had the red level stay, we had 3 days without the kids so it was great, really nice staff lovely rooms, first time at a melia hotel and would highly recommend, I have been trying to find a high level hotel on Tenerife as it can be quite untidy, this hotel made you feel like you was in Dubai. We did travel in mid December so was very quiet so probably a different experience to most.

Negative: Price of the wine in the restaurants, a £8 bottle was 80 euro in the Italian, one meal was amazing the other meal not so good.

Brian, Ireland Dec 26, 2024 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The room, pools, and most importantly the Sports hub, Gym and Spa were all excellent. David and the team in the sports hub kept us moving with Padel, Spinning (including pool spinning) and functional fitness. Excellent.

Negative: Ability to book restaurants via the app was frustrating until we learned we could book via the Red Level staff. This solved the issue for us.

Summary: Brilliant rest, relaxation and sporty mix - something for all.

Iuliia, Switzerland Sep 23, 2024 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great location near the city of Alcala, with the beach nearby, and beautiful walkable surroundings. Great pools in the hotel, nice sports facilities (good gym and tennis courts), attentive and helpful staff, good food for breakfast and in the restaurants, the hotel territory has a lot of trees and greenery. Our room with the terrasse on the ground floor was clean, comfortable and had a great view. We also had several nice bonuses such as a free one-hour apero in the afternoon, free snacks and coffee throughout the day, a free tennis session and discounts for spa.

Negative: There are queues at the restaurants, especially at breakfast times (the situation is better for RedLevel-only facilities, but in common facilities the queues are way too long to be ignored). The sunbeds at the RedLevel pool were often occupied with empty towels from early morning, which was not regulated in any way. There were not enough spots to fit all the guests, so we had to go to common pool area quite often.

Summary: We've had quite a good time here

Amy, United Kingdom Sep 10, 2024 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The hotel is beautiful, staff couldn’t be more helpful and the food at all the restaurants was absolutely delicious.

Negative: Nothing.

FAQ's

Is this Alcala hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alcala hotel?

Check-in time for Alcala hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alcala hotel have a swimming pool?

Yes, this Alcala hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alcala hotel?

Best-rates for the Alcala hotel starts from $1,108 per night with includes Internet, Accessibility, Security/Safety, Wellness Facilities, Bar, View, Wheelchair Accessible, Business Services, Restaurant, Transportation/Shuttle, Entertainment, Breakfast, Hot Tub, TV, Private Pool, Ocean View, Balcony/Terrace, Laundry, Toiletries, Air Conditioner, Pool, Spa, EV Charge Station, Sports/Activities, Guest Services, Parking, Pet Friendly, Designated Smoking Area, Oceanfront with all other amenities. Perfect for Weddings is committed to ensuring every guest experiences a comfortable and extraordinary stay, whether planning a romantic getaway, a honeymoon, a pet-friendly stay, or celebrating with the entire wedding party.

Is Alcala hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alcala hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alcala hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alcala hotel?

Based on the information reported by the owner or manager, the Alcala hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alcala hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alcala hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $1,108